Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.
With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.
Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.
Keep your customers involved in your product development.
ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.
💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.
⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.
🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.
📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.
TLDR: Close the feedback-loop between your product and your customers.
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ClearFlask might be a bit more popular than Smartlook. We know about 2 links to it since March 2021 and only 2 links to Smartlook. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out - smartlook.com. Just started with it yesterday and so far so good. Source: about 1 year ago
In other words, the site should fail gracefully if smartlook.com or whatever is blocked. Source: almost 2 years ago
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: about 1 year ago
- UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Upvoty - User feedback in 1 simple overview 🔥
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.
Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...