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SmartKarrot VS Vitally

Compare SmartKarrot VS Vitally and see what are their differences

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SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Vitally logo Vitally

Analytics and insights to drive B2B startup success 🚀
  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
  • Vitally Landing page
    Landing page //
    2023-02-21

Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.

SmartKarrot videos

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Growth Intelligence Platform

Vitally videos

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Category Popularity

0-100% (relative to SmartKarrot and Vitally)

SmartKarrot

Vitally

Customer Success
38 38%
Customer Success
62% 62
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Task Management
0 0%
Task Management
100% 100
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using SmartKarrot and Vitally. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vitally seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmartKarrot mentions (0)

We have not tracked any mentions of SmartKarrot yet. Tracking of SmartKarrot recommendations started around Mar 2021.

Vitally mentions (2)

  • Thanks AI!
    Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 11 months ago
  • What CRM and Sales tool do you use?
    - vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago

What are some alternatives?

When comparing SmartKarrot and Vitally, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

Totango - Totango is a Customer Success Software Platform

Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

Woopra - Track your customers' web and mobile activity, forms, emails, support tickets and more, all in one place with customer analytics. Analyze and take action.

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