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SmartKarrot VS Totango

Compare SmartKarrot VS Totango and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Totango logo Totango

Totango is a Customer Success Software Platform
  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

SmartKarrot videos

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Growth Intelligence Platform

Totango videos

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Category Popularity

0-100% (relative to SmartKarrot and Totango)

SmartKarrot

Totango

Customer Success
20 20%
Customer Success
80% 80
Help Desk
7 7%
Help Desk
93% 93
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing SmartKarrot and Totango, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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