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SmartKarrot VS Gainsight

Compare SmartKarrot VS Gainsight and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
  • Gainsight Landing page
    Landing page //
    2023-05-13

SmartKarrot videos

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Growth Intelligence Platform

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to SmartKarrot and Gainsight)

SmartKarrot

Gainsight

Customer Success
19 19%
Customer Success
81% 81
Customer Experience Management
16 16%
Customer Experience Management
84% 84
Help Desk
10 10%
Help Desk
90% 90
Sales
100 100%
Sales
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SmartKarrot and Gainsight

SmartKarrot Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing SmartKarrot and Gainsight, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

Planhat - Customer success has changed. Meet the modern Customer Platform!

ZapScale - Easiest Customer Success Platform

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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