Software Alternatives, Accelerators & Startups

Site24x7 VS Zendesk

Compare Site24x7 VS Zendesk and see what are their differences

Site24x7 logo Site24x7

Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Site24x7 Landing page
    Landing page //
    2023-09-14
  • Zendesk Landing page
    Landing page //
    2024-05-06

Site24x7 videos

Site24x7 Webinar - The All-in-One Cloud Monitoring Tool for DevOps and IT

More videos:

  • Review - An Overview of the All-in-One Monitoring Tool: Site24x7

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Site24x7 and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Monitoring
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Site24x7 and Zendesk

Site24x7 Reviews

Top 48+ Best Website Monitoring Software
Website Monitoring, Website Monitoring Service, Server Monitoring: Site24x7. Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.
#10 Best Website Monitoring Tools [2022]
Site24x7 is a SaaS-based paid tool offering both synthetic and real user monitoring. Site 24X7, as the name suggests, it is a 24X7 monitoring solution designed especially for DevOps and the IT sector. The support factor for its 24X7 availability is its monitoring servers distributed across the globe in more than 110 geolocations.
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Site24x7 is a cloud-based monitoring software for websites and infrastructure components, such as Linux servers, applications, networks, and cloud services. You can install its agent on your Linux server to collect more than 60 performance metrics, including load average, CPU, memory, disk, network bandwidth utilization, and recent Linux syslogs.
Source: sematext.com
10 Best Services to Monitor Website Uptime
In a word, the platform lives up to its slogan that states that it is an all-in-one monitoring solution with powerful functionality. Therefore, do not expect it to be free. Like Pingdom, Site24x7 has only premium plans, and the cheapest one will set you back €9 per month.
Source: designmodo.com
10 Best Website Monitoring Services and Tools of 2022
Site24x7 is a SaaS-based website uptime monitoring solution for all DevOps and IT businesses. The website monitoring tool allows you to test your website from all over the globe and helps you measure your website’s performance without any technical expertise. The tool allows you to monitor the website’s performance and uptime through various internet services like DNS...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Site24x7. We know about 7 links to it since March 2021 and only 5 links to Site24x7. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Site24x7 mentions (5)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Site24x7 and Zendesk, you can also consider the following products

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UptimeRobot - Free Website Uptime Monitoring

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!