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Signalzen VS Zendesk

Compare Signalzen VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Signalzen logo Signalzen

SignalZen Live Chat widget is top exclusive translatable cloud SaaS product for live support to HTML, WordPress, Drupal websites and major eCommerce stores. Live Chat from Slack app on the go.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Signalzen Landing page
    Landing page //
    2023-08-29

SignalZen Live Chat Widget is a wonderful tool for customer service. Online business needs live interaction with customers. Our livechat solution is tailored to meet this need. What makes the SignalZen competitive?

  • Add Unlimited websites and chat with all visitors from one place
  • Add Unlimited operators and assign chat
  • Multilingual chat widget to add any language easily
  • Live Monitoring - see who is browsing in your website and start a conversation
  • Auto Invitation to your visitors to a chat
  • Slack Integration with 2 ways to do that in case you want to chat from Slack
  • WordPress Integration
  • Drupal Integration
  • Shopify Integration by code snippet
  • GDPR Ready
  • JS and RESTFUL API & many more features

Pricing starts from Free plan

  • Zendesk Landing page
    Landing page //
    2022-03-08

Signalzen

Website
signalzen.com
Pricing URL
Official Signalzen Pricing
$ Details
freemium $5.0 / Monthly ("Unlimited chats" "Unlimited bandwidth" "1 domain" "5 operators")
Platforms
Web Browser REST API Windows Wordpress Slack WooCommerce Cloud Drupal JavaScript
Release Date
2019 October
Edit details

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Signalzen features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to navigate and use
  • Mobile prioritized UI: Responsive design optimized for mobile devices
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Free Trial: Free Demo

Zendesk features and specs

No features have been listed yet.

Signalzen videos

No Signalzen videos yet. You could help us improve this page by suggesting one.

+ Add video

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Signalzen and Zendesk)

Signalzen

Zendesk

Customer Support
1 1%
Customer Support
99% 99
Live Chat
100 100%
Live Chat
0% 0
Help Desk
0 0%
Help Desk
100% 100
Chatbots
100 100%
Chatbots
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Signalzen and Zendesk

Signalzen Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Signalzen. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Signalzen mentions (1)

  • Feedback on SignalZen Live Chat
    It would be great to hear your feedback and opinion about SignalZen live chat. https://signalzen.com. - Source: Hacker News / over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Signalzen and Zendesk, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Odoo - An all-integrated business app suite to unleash your growth potential.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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