Software Alternatives, Accelerators & Startups

Shutter Encoder VS Intercom

Compare Shutter Encoder VS Intercom and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Shutter Encoder logo Shutter Encoder

Open source software without any restriction - converter all formats video|audio|image professionnals codecs and standards - swiss knife tool Windows, OSX and Linux

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Shutter Encoder Landing page
    Landing page //
    2022-05-23

Shutter Encoder is one of the best video converter software, it handles images and audio too!

It has been designed by video editors in order to be as accessible and efficient as possible.

Shutter Encoder makes use of FFmpeg to handle its encoding, allowing support for almost every codec you’ve ever heard of, and many more you haven’t.

Don’t just take our word for it though, Avid themselves recommend Shutter Encoder as part of your Media Composer and ProTools ingesting workflow!

  • Intercom Landing page
    Landing page //
    2023-07-05

Shutter Encoder

Pricing URL
-
$ Details
free
Platforms
Windows Mac OSX Linux
Release Date
2013 April

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Shutter Encoder features and specs

  • User-Friendly Interface
    Shutter Encoder offers a clean, intuitive interface that makes it easy for users of all experience levels to convert, encode, and edit video files.
  • Wide Format Support
    The software supports an extensive range of video, audio, and image formats, making it versatile for various media conversion tasks.
  • Free and Open Source
    Shutter Encoder is completely free to use and open-source, making it accessible for anyone who needs robust media encoding solutions without cost.
  • Advanced Features
    Despite being free, it offers advanced functionalities like batch processing, video trimming, and filter application, which are often found in paid software.
  • Frequent Updates
    The software is regularly updated with new features and improvements, ensuring it remains current and functional with the latest codecs and technologies.

Possible disadvantages of Shutter Encoder

  • Learning Curve
    Although user-friendly, the vast number of features and options can be overwhelming to beginners, requiring time to learn and understand everything.
  • Platform Limitations
    Shutter Encoder is primarily designed for Windows and macOS. Linux support is available but not as polished, which can limit its use for some users.
  • Performance Issues
    Some users have reported performance issues, especially on older or less powerful systems, such as slow processing times or occasional crashes.
  • Limited Documentation
    The software lacks comprehensive documentation or tutorials, which can make troubleshooting or fully utilizing advanced features challenging.
  • Dependency on External Tools
    Shutter Encoder relies on external tools like FFmpeg for many of its functions, which can add complexity to installation and maintenance for users unfamiliar with these tools.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Shutter Encoder videos

The Best Video Converter for Windows and Mac

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Shutter Encoder and Intercom)
Video
100 100%
0% 0
Customer Support
0 0%
100% 100
Video Converter
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Shutter Encoder and Intercom

Shutter Encoder Reviews

18 Best Video Converter Software in 2022 (Free and Paid)
Shutter Encoder packs all necessary conversion options that can satisfy a seasoned user's demand. Thanks to the well-categorized codec list and the simplified interface, it doesn't require newbies much effort to utilize the full potential of Shutter Encoder to convert videos for editing, broadcasting, or other purposes.
8 Best FFmpeg Alternatives & Competitors in 2022 (Free & Paid)
Shutter encoder is a free encoding software for converting images, videos, and audio files, allowing you to choose from a large number of functions.

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Shutter Encoder should be more popular than Intercom. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shutter Encoder mentions (43)

  • Exporting as an Image Sequence? (Da Vinci Resolve 18)
    If you're just trying to convert a video file to an image sequence you can do that in Shutter Encoder. Source: over 2 years ago
  • Batching trimming videos
    You can this with Shutter Encoder using 'Cut without re-encoding' function. Source: about 3 years ago
  • movavi video editor increase my movie 1,8 gb to 8,7 gb
    You may have better chance using Shutter Encoder. Source: about 3 years ago
  • AVID MC - Infinite Transcode of Single Clip
    I'd recommend against Handbrake. Handbrake is awesome if you need to make H.264 or H.265, but that compounds generation loss going from very lossy to very lossy. I'd strongly recommend using Shutter Encoder to make ProRes or DNxHR instead. It's based on ffmpeg, which is a big part of the underlying functionality of Handbrake too. They're both just more user-friendly interfaces for the same tool. Source: over 3 years ago
  • App to speed up video
    You can use Shutter Encoder with 'Conform' function and set the desired output FPS. Source: over 3 years ago
View more

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

What are some alternatives?

When comparing Shutter Encoder and Intercom, you can also consider the following products

HandBrake - HandBrake allows users to easily convert video files into a wide variety of different formats.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

File Converter - Convert & compress everything in 2 clicks!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Format Factory - Format Factory is software that allows the user to convert media into various file formats. The software is a product of PC Free Time, a Chinese software development company. Read more about Format Factory.

Drift - A messaging app that helps you grow your business.