Software Alternatives, Accelerators & Startups

Shoviv GroupWise to Office 365 VS LiveAgent

Compare Shoviv GroupWise to Office 365 VS LiveAgent and see what are their differences

Shoviv GroupWise to Office 365 logo Shoviv GroupWise to Office 365

Shoviv presents the best GroupWise to Office 365 migration tool, helps to migrate from GroupWise to Office 365, Outlook PST, EML, MSG & many more.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Shoviv GroupWise to Office 365 Landing page
    Landing page //
    2023-02-21

GroupWise to office 365 migration software has a feature of migrating GroupWise mailboxes into office 365 with all mailbox items. GroupWise to Office 365 migration software work smoothly with all version of Microsoft outlook versions such as 2005, 2007, 2010, 2013, 2016. The software has a unique and very simple Graphical User Interface (GUI) which makes the Migration process easier and more effective . GroupWise to Office 365 migration software also provides PST splitter feature which can easily split large mailboxes into smaller PST file format. Download free GroupWise to Office 365 migration software which helps you to know more about how to convert GroupWise to Office 365. With the help of a free trial version, the user can only migrate the first 25 items per folder. If the user satisfied with the software and want to convert more than 25 items than the user goes with the licensed version of the software. For more queries about the software, the user can contact our technical support team which can assist you 24*7.

Pricing- $449 Corporate License for 100 Systems, $949 Technical License for Unlimited Systems

For more info visit here: https://www.shoviv.com/groupwise-to-office365.html

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Shoviv GroupWise to Office 365

Website
shoviv.com
$ Details
paid Free Trial $449.0 ($449 for 100 system, $949 for Unlimited System)
Platforms
Windows
Release Date
2019 August

Shoviv GroupWise to Office 365 features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Shoviv GroupWise to Office 365 videos

No Shoviv GroupWise to Office 365 videos yet. You could help us improve this page by suggesting one.

+ Add video

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Shoviv GroupWise to Office 365 and LiveAgent)
Email Migration
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Converter
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Shoviv GroupWise to Office 365 and LiveAgent.

What makes your product unique?

Shoviv GroupWise to Office 365's answer

Affordable and easy to use...

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Shoviv GroupWise to Office 365 and LiveAgent

Shoviv GroupWise to Office 365 Reviews

We have no reviews of Shoviv GroupWise to Office 365 yet.
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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Shoviv GroupWise to Office 365 and LiveAgent, you can also consider the following products

Micro Focus GroupWise - GroupWise collaboration software is a premier collaboration tool for large enterprises.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Shoviv GroupWise to Exchange Migration - To Migrate GroupWise to Exchange, Office 365, and Outlook, Try Shoviv GroupWise to Exchange Migration tool. It has a free Trial version as well.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

IMAPSize - IMAPSize

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.