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ShadowAide VS GetSatisfaction

Compare ShadowAide VS GetSatisfaction and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ShadowAide logo ShadowAide

ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • ShadowAide Landing page
    Landing page //
    2023-09-23
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

ShadowAide videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to ShadowAide and GetSatisfaction)

ShadowAide

GetSatisfaction

Surveys
100 100%
Surveys
0% 0
Help Desk
0 0%
Help Desk
100% 100
User Feedback
100 100%
User Feedback
0% 0
Customer Feedback
24 24%
Customer Feedback
76% 76

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ShadowAide and GetSatisfaction

ShadowAide Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing ShadowAide and GetSatisfaction, you can also consider the following products

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Heedbook - Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

O3 Outreach - Real-time customer satisfaction data via text messages to boost online reviews and improve customer...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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