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Scorebuddy VS Mattersight Quality Monitoring

Compare Scorebuddy VS Mattersight Quality Monitoring and see what are their differences

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Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
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Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Mattersight Quality Monitoring logo Mattersight Quality Monitoring

Mattersight Behavioral Analytics products break down these stories, analyze them, and turn them into meaningful data you can react to, so you can improve your return on every interaction moving forward.
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • Mattersight Quality Monitoring Landing page
    Landing page //
    2020-03-16

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Mattersight Quality Monitoring videos

No Mattersight Quality Monitoring videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Scorebuddy and Mattersight Quality Monitoring)

Scorebuddy

Mattersight Quality Monitoring

Communication
89 89%
Communication
11% 11
Business & Commerce
87 87%
Business & Commerce
13% 13
Work Management
81 81%
Work Management
19% 19
Online Services
100 100%
Online Services
0% 0

User comments

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What are some alternatives?

When comparing Scorebuddy and Mattersight Quality Monitoring, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

MaestroQA - MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

klaus - Conversation review tool for support teams

Nexidia Analytics - Nexidia Analytics is a great platform that offers all unique services to create a better experience, lower costs, and much more.

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