Mattersight Quality Monitoring Alternatives

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

Try for free paid Free Trial $4.99 / Monthly (User)

MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Nexidia Analytics is a great platform that offers all unique services to create a better experience, lower costs, and much more.

Grow revenue with intuitive sales incentive plans and dynamic QA scorecards for call center teams. The only 5 star rated revenue performance platform native to Salesforce. Book a demo!

Five9 provides cloud-based call center software for sales, marketing and support.

Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

The Vernacular Intelligent Voice Assistant that understands you and talks to you

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Get the DMG Consulting report reprint on cloud contact centers.

Windstream is a cloud-based business phone system that delivers complete and unified communication applications to the business of all sizes.