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Mattersight Quality Monitoring VS Nexidia Analytics

Compare Mattersight Quality Monitoring VS Nexidia Analytics and see what are their differences

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Mattersight Quality Monitoring logo Mattersight Quality Monitoring

Mattersight Behavioral Analytics products break down these stories, analyze them, and turn them into meaningful data you can react to, so you can improve your return on every interaction moving forward.

Nexidia Analytics logo Nexidia Analytics

Nexidia Analytics is a great platform that offers all unique services to create a better experience, lower costs, and much more.
  • Mattersight Quality Monitoring Landing page
    Landing page //
    2020-03-16
  • Nexidia Analytics Landing page
    Landing page //
    2023-07-25

Mattersight Quality Monitoring videos

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Nexidia Analytics videos

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Nice Nexidia Analytics

More videos:

  • Review - TASC, NICE Nexidia Analytics

Category Popularity

0-100% (relative to Mattersight Quality Monitoring and Nexidia Analytics)

Mattersight Quality Monitoring

Nexidia Analytics

Communication
40 40%
Communication
60% 60
Work Management
100 100%
Work Management
0% 0
Business & Commerce
42 42%
Business & Commerce
58% 58
Online Services
0 0%
Online Services
100% 100

User comments

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What are some alternatives?

When comparing Mattersight Quality Monitoring and Nexidia Analytics, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

MaestroQA - MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Leaptree - Grow revenue with intuitive sales incentive plans and dynamic QA scorecards for call center teams. The only 5 star rated revenue performance platform native to Salesforce. Book a demo!

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