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Mattersight Quality Monitoring VS Stella Connect

Compare Mattersight Quality Monitoring VS Stella Connect and see what are their differences

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  2. » Videos
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  4. » Alternatives

Mattersight Quality Monitoring logo Mattersight Quality Monitoring

Mattersight Behavioral Analytics products break down these stories, analyze them, and turn them into meaningful data you can react to, so you can improve your return on every interaction moving forward.

Stella Connect logo Stella Connect

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
  • Mattersight Quality Monitoring Landing page
    Landing page //
    2020-03-16
  • Stella Connect Landing page
    Landing page //
    2023-01-14

Mattersight Quality Monitoring videos

No Mattersight Quality Monitoring videos yet. You could help us improve this page by suggesting one.

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Stella Connect videos

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Stella Connect - QA

More videos:

  • Review - Stella Connect - Coaching
  • Review - Why I Love Stella Connect - Harry's Razors

Category Popularity

0-100% (relative to Mattersight Quality Monitoring and Stella Connect)

Mattersight Quality Monitoring

Stella Connect

Communication
17 17%
Communication
83% 83
Work Management
31 31%
Work Management
69% 69
Business & Commerce
17 17%
Business & Commerce
83% 83
Online Services
0 0%
Online Services
100% 100

User comments

Share your experience with using Mattersight Quality Monitoring and Stella Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Stella Connect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mattersight Quality Monitoring mentions (0)

We have not tracked any mentions of Mattersight Quality Monitoring yet. Tracking of Mattersight Quality Monitoring recommendations started around Mar 2021.

Stella Connect mentions (1)

  • Phishing link?
    Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago

What are some alternatives?

When comparing Mattersight Quality Monitoring and Stella Connect, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

MaestroQA - MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Nexidia Analytics - Nexidia Analytics is a great platform that offers all unique services to create a better experience, lower costs, and much more.

klaus - Conversation review tool for support teams

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