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Satmetrix VS GetSatisfaction

Compare Satmetrix VS GetSatisfaction and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Satmetrix logo Satmetrix

Satmetrix provides cloud-based customer experience management software for companies of all sizes.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Satmetrix Landing page
    Landing page //
    2023-06-27
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Satmetrix videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Satmetrix and GetSatisfaction)

Satmetrix

GetSatisfaction

Surveys
100 100%
Surveys
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Feedback
21 21%
Customer Feedback
79% 79
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Satmetrix and GetSatisfaction

Satmetrix Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing Satmetrix and GetSatisfaction, you can also consider the following products

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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