Software Alternatives & Reviews
Register | Login

SAP Crystal Reports VS Surfboard

Compare SAP Crystal Reports VS Surfboard and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SAP Crystal Reports logo SAP Crystal Reports

SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • SAP Crystal Reports Landing page
    Landing page //
    2023-10-19
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

SAP Crystal Reports

Website
sap.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

SAP Crystal Reports features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

SAP Crystal Reports videos

+ Add

Crystal Report Beginner Training Tutorial 2017 - An Introduction To SAP Crystal Reports

More videos:

  • Review - SAP Crystal Reports 2016: Nine Features Every User Should Know

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to SAP Crystal Reports and Surfboard)

SAP Crystal Reports

Surfboard

Data Dashboard
100 100%
Data Dashboard
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Reporting Platform
100 100%
Reporting Platform
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using SAP Crystal Reports and Surfboard. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SAP Crystal Reports and Surfboard

SAP Crystal Reports Reviews

25 Best Reporting Tools for 2022
SAP Crystal Reports is a Windows-based On-premise Business Intelligence Tool built to perform data analysis and present in visual forms. It supports building reports without a programming language. Users can build reports from their Design Wizards and parameterize them to get a report of their choice. It leverages analytical functions such as sorting, ranking, formulas,...
Source: hevodata.com
15 Best Business Intelligence Tools For Small And Big Business
Luckily, SAP Crystal Reports worked around what the company has long given up on, and transformed it into reality: ADP is now using it to standardize its reporting procedures, a process that may take a while, but will eventually be completed. Ever since the tool was first deployed and implemented, ADP’s agents are able to run reports on schedule, update data and inspect the...
Source: financesonline.com

Surfboard Reviews

We have no reviews of Surfboard yet.
Be the first one to post

What are some alternatives?

When comparing SAP Crystal Reports and Surfboard, you can also consider the following products

Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Bot Analytics - Bot Analytics is a conversational analytics tool that helps chatbot owners to improve human-to-bot communication. Identify bottlenecks, filter conversations, and understand engagement.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Loading...