Software Alternatives, Accelerators & Startups

Salesforce VS Odoo

Compare Salesforce VS Odoo and see what are their differences

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Odoo logo Odoo

An all-integrated business app suite to unleash your growth potential.
  • Salesforce Landing page
    Landing page //
    2022-01-04
  • Odoo Landing page
    Landing page //
    2024-12-14

Odoo believes amazing employees deserve great software. With its community of +7 millions and +37 000 apps, the company that was once a basic ERP solution changed its focus to a fully integrated and customisable suite of business applications. From eCommerce to Sales through Accounting and HR, Odoo integrates everything any business needs to grow into a single solution. Therefore, Odoo is the only platform you will ever need to help run your business : integrated apps, kept single and loved by millions of users.

Odoo

Website
odoo.com
$ Details
Release Date
2005 January
Startup details
Country
Belgium
Founder(s)
Fabien Pinckaers
Employees
1,000 - 1,999

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Odoo features and specs

  • Integrated Platform
    Odoo offers a comprehensive suite of applications that cover various business needs, including CRM, sales, accounting, inventory, manufacturing, and more. This integration helps streamline workflows and ensures seamless data flow between departments.
  • Customizable and Flexible
    Odoo is highly customizable. Users can tailor the system to meet their specific business requirements by adding or removing modules, customizing workflows, and changing user interfaces.
  • Open Source Option
    Odoo provides an open-source version, allowing smaller businesses or startups to access a robust system without a significant financial investment. This also enables a community of developers to contribute to and improve the software.
  • Scalability
    Odoo is scalable and can grow with your business. You can start with a few essential modules and gradually add more as your business expands and your needs evolve.
  • User-Friendly Interface
    Odoo boasts an intuitive and user-friendly interface, which makes it easier for employees to get accustomed to the software, thus reducing the time spent on training.

Possible disadvantages of Odoo

  • Cost of Enterprise Version
    While the open-source version is free, the Enterprise version can be expensive for small to medium-sized businesses, especially when considering the cost of add-ons and support services.
  • Complex Implementation
    Although Odoo is flexible, this very flexibility can lead to a complex and lengthy implementation process, requiring a significant amount of time and resources to configure the system properly.
  • Steep Learning Curve
    Despite its user-friendly interface, the wide range of features and customization options can result in a steep learning curve for users, particularly those without prior ERP experience.
  • Dependence on Third-Party Modules
    While Odoo offers a vast array of modules, some specialized business needs might require third-party modules, which can vary in quality and may introduce compatibility or support issues.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with large databases or running resource-intensive processes. These performance concerns can impact the efficiency of business operations.

Analysis of Salesforce

Overall verdict

  • Salesforce is generally considered a good choice for businesses seeking a robust and flexible CRM solution, though it is important for each organization to evaluate their specific needs and budget before committing.

Why this product is good

  • Salesforce is a leading customer relationship management (CRM) platform known for its comprehensive set of cloud-based tools that help businesses manage their customer data, sales processes, and marketing efforts.
  • It offers scalability, allowing businesses to start with basic functionalities and expand as needed.
  • The platform provides a wide range of integrations and customizations, enabling it to work well with various business applications and workflows.
  • Salesforce has an active user community and strong support networks, making it easier for organizations to adopt and troubleshoot the system.

Recommended for

  • Businesses looking for a scalable and customizable CRM platform.
  • Organizations that require a comprehensive suite of cloud-based sales, service, marketing, and collaboration tools.
  • Companies that want to leverage AI-driven insights and analytics to enhance customer relationships.
  • Enterprises with complex integrations requirements or specific customization needs.

Analysis of Odoo

Overall verdict

  • Overall, Odoo is considered a robust and flexible solution for businesses seeking an all-in-one management software. However, it may require some technical expertise to fully customize and implement, and thus might be best suited for companies that have access to IT resources or consultancy services.

Why this product is good

  • Odoo is often praised for its modular architecture, which allows businesses to customize and scale the software according to their specific needs. It offers a wide range of integrated applications that cover various business functions, including accounting, inventory, sales, and CRM. The open-source nature of Odoo also allows for extensive customization and integration with other systems. Another advantage is its user-friendly interface that makes it accessible for users who may not have extensive technical expertise.

Recommended for

  • Small to medium-sized enterprises looking for an affordable, comprehensive ERP solution.
  • Businesses aiming to streamline their processes by integrating various functions into a single platform.
  • Organizations that require scalability and the ability to adapt their software to changing business needs.
  • Companies with IT teams capable of handling customization and integration tasks.

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Odoo videos

Odoo is not an ERP, it is just a framework

More videos:

  • Review - Intro to Odoo: What is Odoo?
  • Demo - Odoo All-in-One Software Demonstration (Tour)
  • Demo - Odoo| All In One

Category Popularity

0-100% (relative to Salesforce and Odoo)
CRM
61 61%
39% 39
ERP
0 0%
100% 100
Sales
100 100%
0% 0
Sales Workflow
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce and Odoo

Salesforce Reviews

  1. andreewikk
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.


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Source: mriacrm.com
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Source: magenest.com
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Odoo Reviews

  1. Odoo is an ERP with all the apps a business need

    As a Software Engineer with 9 years of experience integrating ERP Software, Odoo is my first recommendation for almost any kind of business. Odoo achieves the sweet spot between business features and friendly interface, and has more than 14.000 modular applications that provide virtually any business need out of the box.

    👍 Pros:    Many built-in features|Easy user interface
  2. MelissaMiller
    The Best ERP software for Business Management

    Over the years, business industries have crossed over with different developments and innovative advancements in the field of ERP. What an ERP was twenty or thirty years back and what an ERP of today is a matter of astonishment. Benefits of Odoo

    1. Easily adaptable software for any industry type.
    2. Freedom from licensing costs.
    3. No fear of Vendor Lock-in.
    4. Large customization and integration possibilities
    5. Upgrades and improvisations with each version release.
    6. Unlimited functional support if deployed at the enterprise level.
    7. Scalability and Modularity.

    And many more features.

    🏁 Competitors: SAP ERP, Netsuite ERP

10 Best Moodle Alternatives to Jumpstart Your Courses
Odoo is one of the best Moodle alternatives because it is easy to use for both educators and students. It allows the former to create comprehensive courses, promote, deliver, and sell them faster, and it helps the latter to effectively gain new knowledge and experience.
Source: sendpulse.com
Top 10 Best Open Source Accounting Software Comparison 2024
Odoo begins as a free platform so long as you only choose one app or one of the app bundles. For example, Odoo Accounting comes with Odoo Invoicing, as does Odoo Expenses.
Source: crm.org
17 Best ERP Software To Monitor Business Vitals In 2024
I decided to select Odoo ERP as the best ERP software with the most user-centric approach to design. Odoo's ERP system offers a modern and intuitive user interface that simplifies complex business processes and makes it easier for employees to use the software.
Source: thecfoclub.com
8 Best Open-Source LMS (Moodle Alternatives) in 2024
Odoo is a popular LMS with over 7 million users worldwide. This open-source LMS comes with rich media and options to add various types of content, such as videos, infographics, external links, etc.
Source: geekflare.com
Top 9 NetSuite Alternative Software for Professional Services
ERPNext is a similar solution to Odoo, but it offers a more affordable pricing model with unlimited users. It can be a good option for smaller and mid-sized businesses with unusual workflows. As with Odoo, implementation of ERPNext may require expertise and effort, so make sure you’re ready for it before choosing it as your solution.
Source: productive.io

Social recommendations and mentions

Based on our record, Salesforce should be more popular than Odoo. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: almost 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: almost 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: about 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: over 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 2 years ago
View more

Odoo mentions (13)

  • Need guidance on how to create an Odoo module using the UI
    Are you on odoo.sh, odoo.com, or are you self hosted? Source: over 1 year ago
  • Need help implementing
    My own experience from more or less freelancing: If you create an account on a preconfigured server without setting it up on a machine of your own, e.g. On odoo.com / odoo.sh, or cloudpepper.io/ and don't need very specific configurations done, plus are willing to try out and learn a lot (we're speaking about days, not hours, depending on what you need even more than a week) you can do it on your own. Source: almost 2 years ago
  • Odoo Multi-domain Email Servers
    I hope I understand correctly but I cannot change the alias to a custom domain, it has to end in odoo.com. The alias that the new company's tickets are being directed to is connected to its own incoming server and it is used regularly. Source: about 2 years ago
  • Is ERP the right solution for my family's small manufacturing business?
    If you are looking for an ERP, check out odoo.com Everything you mention is possible and it's not that expensive imo. Source: about 2 years ago
  • how do people keep track of their projects and todo?
    Leantime and Odoo are also good options. Https://leantime.io/ Https://odoo.com (search community edition). Source: over 2 years ago
View more

What are some alternatives?

When comparing Salesforce and Odoo, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.