Software Alternatives & Reviews

Salesforce VS Dialogflow

Compare Salesforce VS Dialogflow and see what are their differences

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Dialogflow logo Dialogflow

Conversational UX Platform. (ex API.ai)
  • Salesforce Landing page
    Landing page //
    2022-01-04
  • Dialogflow Landing page
    Landing page //
    2023-09-20

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Dialogflow videos

Chatbase Conversation Transcripts Feature Demo

More videos:

  • Review - Building a Chatbot with Dialogflow - Take5
  • Tutorial - DialogFlow (API.AI) Google Assistant Action Integration Chatbot Tutorial
  • Review - Getting Started with Dialogflow (Deconstructing Chatbots)
  • Review - ChatBot Review | DialogFlow | What’s Auto
  • Review - What is DialogFlow and Why Should You Use It?
  • Review - What is Dialogflow CX?

Category Popularity

0-100% (relative to Salesforce and Dialogflow)
CRM
80 80%
20% 20
Chatbots
0 0%
100% 100
Sales
100 100%
0% 0
Chatbot Platforms & Tools

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce and Dialogflow

Salesforce Reviews

Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Salesforce offers fantastic security information software for service operators and agents alike. They get complete visibility into all incidents, customer data, and cases in a single workspace. This provides them with greater context to better deal with a problem. The platform proactively identifies security issues before the customer even notices them.
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
The main competitive advantage for Dynamics 365 over Salesforce is its integrated platform. Microsoft made several strategic changes in 2020 to challenge Salesforce in the cloud software market. Most companies use Microsoft’s productivity solutions, increasing Dynamics 365’s advantage over Salesforce. Dynamics 365 makes Microsoft the top Salesforce competitor. [4]
14 Best Copper CRM Alternatives to Use in 2022
Salesforce is a leading provider of CRM solutions occupying over 19.6% share of the global CRM market. It provides a powerful and integrated platform for sales, marketing, support, IT, and eCommerce. This unified access to all business data can be leveraged to deliver exceptional customer experiences. Salesforce can help make better business decisions and automate key...
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: Salesforce CRM can be tried for free. Sales Cloud has four pricing editions, Essentials (Euro 25 per user per month), Professional (Euro 75 per user per month), Enterprise (Euro 150 per user per month), and Unlimited (Euro 300 per user per month).

Dialogflow Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important characteristics that Dialogflow has is the capability to handle complicated conversations and interactions it is able to comprehend and respond to user inputs even when they’re written in a natural languages. Dialogflow also offers ready-made chatbot templates for diverse sectors like customers service, online shopping and lead generation. These...

Social recommendations and mentions

Based on our record, Salesforce seems to be a lot more popular than Dialogflow. While we know about 62 links to Salesforce, we've tracked only 3 mentions of Dialogflow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: 10 months ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: 10 months ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: 11 months ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: about 1 year ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: about 1 year ago
View more

Dialogflow mentions (3)

  • Chatbots for customer service on your website
    Another option is Dialogflow, a powerful chatbot development platform by Google. Dialogflow utilizes AI and NLP technologies to understand and respond to user queries effectively. It offers advanced customization options, allowing businesses to create chatbots that align with their brand voice and personality. Dialogflow also integrates seamlessly with other Google services, making it suitable for companies... Source: 9 months ago
  • Full Source Code of Chat Bot Using Google Bard API
    Using something like this would be a great way to get your IP address blacklisted by Google, with their dreaded “Unusual traffic from your computer network” error. There is no free Bard API for a reason. Google sells access via their Dialogflow product, and it’s very much not free. Source: 11 months ago
  • 10 Coding Projects to Impress Employers and Land Your Dream Job 😎
    Dialogflow - a natural language understanding platform for building conversational experiences. - Source: dev.to / about 1 year ago
  • Creating a Cool Crypto Assistant over the Weekend
    First off, we have Dialogflow. If you haven’t used Dialogflow before, let me give you a 3-minute rundown of what it is to help you get started. - Source: dev.to / about 1 year ago
  • The Misunderstood Voice
    In my intern years, I worked at a company that specialised in creating short-term campaigns for businesses. One of those campaigns, was a voice assistant powered physical installation for a car show. The installation was a walk-in-booth with mirrors for walls and a screen in the middle of the room with a Chromium kiosk and our web app. The web app was built with: Vue as the UI framework, Dialogflow for handling... - Source: dev.to / about 1 year ago

What are some alternatives?

When comparing Salesforce and Dialogflow, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Botpress - Open-source platform for developers to build high-quality digital assistants

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

ChatBot - Easy to use chatbot platform for business