Software Alternatives, Accelerators & Startups

Salesforce Service Cloud VS OneNote

Compare Salesforce Service Cloud VS OneNote and see what are their differences

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

OneNote logo OneNote

Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • OneNote Landing page
    Landing page //
    2018-09-30

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

OneNote videos

Notability vs OneNote: 2019 comparison

More videos:

  • Review - 5 Reasons OneNote is Better than Notability | iPad Pro Note taking (2019)
  • Tutorial - Microsoft OneNote Tutorial

Category Popularity

0-100% (relative to Salesforce Service Cloud and OneNote)
Help Desk
100 100%
0% 0
Note Taking
0 0%
100% 100
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and OneNote

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

OneNote Reviews

11 Best Google Keeps Alternatives for 2024
Microsoft OneNote is free to use. As long as you have a Microsoft account, you can use Microsoft OneNote.
Source: upbase.io
20 Obsidian Alternatives: Top Note-Taking Tools to Consider
OneNote is a free note-taking app available to anyone with a Microsoft account. Although handy, OneNote has a laid-back interface and is not as intuitive. However, OneNote has several note-worthy features, including voice notes, text translation, sticky notes, and handwritten notes.
Source: clickup.com
8 Best Free Google Keep Notes Alternatives for Easy Note-Taking
OneNote, a free app from Microsoft, offers a comprehensive note-taking experience. It supports various media types, including text, images, voice recordings, and links. You can categorize notes into sections and notebooks, share them with others, and collaborate. OneNote also includes support for rich text and checklists. It's available on all major platforms and comes with...
The 6 best note-taking apps in 2024
With OneNote's Zapier integration, you can automate OneNote to eliminate the hassle of moving information between apps. For example, Zapier can automatically create new notes in OneNote whenever you have a new task, note, or calendar event in another app. Learn more about how to automate OneNote, or get started with one of these pre-made workflows.
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In fact, like Evernote, OneNote has had so many different abilities added that it can become a bit overwhelming. For example, when I wanted to find out whether I could extract text from a photo, I went to OneNote’s “Tell me” icon, which, if it can’t find an immediate answer to your question, offers a smart lookup link. When “extract text” didn’t come up with anything, I...

What are some alternatives?

When comparing Salesforce Service Cloud and OneNote, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Standard Notes - A safe place for your notes, thoughts, and life's work

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.