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Salesforce Service Cloud VS Google App Engine

Compare Salesforce Service Cloud VS Google App Engine and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Google App Engine logo Google App Engine

A powerful platform to build web and mobile apps that scale automatically.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Google App Engine Landing page
    Landing page //
    2023-10-17

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Google App Engine videos

+ Add

Get to know Google App Engine

More videos:

  • Review - Developing apps that scale automatically with Google App Engine

Category Popularity

0-100% (relative to Salesforce Service Cloud and Google App Engine)

Salesforce Service Cloud

Google App Engine

Help Desk
100 100%
Help Desk
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Customer Support
100 100%
Customer Support
0% 0
Cloud Hosting
0 0%
Cloud Hosting
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Google App Engine. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Google App Engine

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Google App Engine Reviews

Top 5 Alternatives to Heroku
Google App Engine is fast, easy, but not that very cheap. The pricing is reasonable, and it comes with a free tier, which is great for small projects that are right for beginner developers who want to quickly set up their apps. It can also auto scale, create new instances as needed and automatically handle high availability. App Engine gets a positive rating for performance...
Source: blog.back4app.com
AppScale - The Google App Engine Alternative
AppScale is open source Google App Engine and allows you to run your GAE applications on any infrastructure, anywhere that makes sense for your business. AppScale eliminates lock-in and makes your GAE application portable. This way you can choose which public or private cloud platform is the best fit for your business requirements. Because we are literally the GAE...
Source: blog.appscale.com

Social recommendations and mentions

Based on our record, Google App Engine seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Google App Engine mentions (25)

  • CQL Trace Viewer: Visualizing CQL Traces with Dash
    To deploy the app, we can use Google Cloud App Engine, which is specifically built for server-side rendered websites. After we create a new project in the Google Cloud Console, we have to configure the cql-trace-viewer application. - Source: dev.to / 11 months ago
  • Which service to host a Discord bot?
    I've read that article, but I'm thinking there are other better (and most importantly cheaper) ways of doing that, such as using App Engine (given that you have to mitigate the maximum request timeout and to make sure there are constantly exactly 1 instance running). Source: 12 months ago
  • Using NextJs for front-end only?
    Shout out to GCP App Engine for deploying anode/Express severe. Source: 12 months ago
  • What will Komi's resume look like?
    If your project is a bit more complicated using next.js or react.js or angular.js, you may find some free Platfrom-as-a-Service%20is%20a%20complete%20cloud%20environment,middleware%2C%20tools%2C%20and%20more.). I have seen some of my peers using free PaaS like Heroku, Vercel and I have no experience in using PaaS but I will recommend you to use PaaS from either of the three 1. Google Cloud's Google App Engine 2.... Source: about 1 year ago
  • JDK 20 and JDK 21: What We Know So Far
    UNIX is irrelevant on the cloud, unless one is stuck deploying legacy workloads on VMs, this is what we use in modern applications not stuck in the past. https://aws.amazon.com/eks/ https://azure.microsoft.com/en-us/products/kubernetes-service https://cloud.google.com/kubernetes-engine/ https://cloud.google.com/appengine https://azure.microsoft.com/en-us/products/app-service https://aws.amazon.com/lambda/... - Source: Hacker News / about 1 year ago
View more

What are some alternatives?

When comparing Salesforce Service Cloud and Google App Engine, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salesforce Platform - Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Heroku - Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dokku - Docker powered mini-Heroku in around 100 lines of Bash

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