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Salesforce Service Cloud VS Dokku

Compare Salesforce Service Cloud VS Dokku and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Dokku logo Dokku

Docker powered mini-Heroku in around 100 lines of Bash
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Dokku Landing page
    Landing page //
    2023-07-24

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Dokku videos

+ Add

00028 Creating Your Own PaaS with Dokku

Category Popularity

0-100% (relative to Salesforce Service Cloud and Dokku)

Salesforce Service Cloud

Dokku

Help Desk
100 100%
Help Desk
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Customer Support
100 100%
Customer Support
0% 0
Cloud Hosting
0 0%
Cloud Hosting
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Dokku. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Dokku

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Dokku Reviews

35+ Of The Best CI/CD Tools: Organized By Category
Dokku is a great alternative if you’re working with a stringent budget. It’s a miniaturized self-hosted platform as a service. You can deploy applications to it using Git. Because it’s a Heroku derivative, it’s compatible with Heroku apps.
Source: www.cloudzero.com
Heroku vs self-hosted PaaS
CapRover is in many ways similar to Dokku. It uses Docker for deployment just like Dokku but CapRover does not support buildpack deployments as it uses Dockerfiles only. This is not necessarily a bad thing since Dockerfile deployments are great in Dokku as well. You don’t have to write your own dockerfiles however for simple deployments as there are multiple defaults for...
Source: www.mskog.com

Social recommendations and mentions

Based on our record, Dokku seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Dokku mentions (12)

View more

What are some alternatives?

When comparing Salesforce Service Cloud and Dokku, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Salesforce Platform - Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Cloud Functions - A serverless platform for building event-based microservices.

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