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Sage Intacct VS SympoQ

Compare Sage Intacct VS SympoQ and see what are their differences

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Sage Intacct logo Sage Intacct

Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Sage Intacct Landing page
    Landing page //
    2023-08-17
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Sage Intacct

Website
sageintacct.com
Pricing URL
Official Sage Intacct Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Sage Intacct features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Sage Intacct videos

+ Add

Sage Intacct : An overview of Cloud Based Financial Management Solution

More videos:

  • Review - Migrating to Sage Intacct from QuickBooks
  • Review - Intacct Accounting Software Integration Overview
  • Demo - Sage Intacct & Salesforce Integration Overview

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Sage Intacct and SympoQ)

Sage Intacct

SympoQ

Accounting
100 100%
Accounting
0% 0
Customer Support
0 0%
Customer Support
100% 100
ERP
100 100%
ERP
0% 0
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing Sage Intacct and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Sage Intacct and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sage Intacct and SympoQ

Sage Intacct Reviews

Top 9 NetSuite Alternative Software for Professional Services
In many ways, Sage Intacct is a similar solution to NetSuite. For users looking for a variation on ERP software, Sage Intacct can be a good choice. However, Sage Intacct shares many of the same downsides as NetSuite: complexity, longer implementation, and steeper pricing than more streamlined all-in-one agency management solutions.
Source: productive.io
Best ERP Software 2022: Top Rated ERP Systems Comparison
Sage offers one of the best cloud-based accounting financial Enterprise Resource Planning products for small- and mid-sized organizations. Though Sage Intacct’s core functionality is Finance and Accounting, it also contains order management, purchasing modules.
Source: www.softwaretestinghelp.com
10 of the Best FreshBooks Alternatives That Will Make Bookkeeping Easier
Sage Intacct is a robust accounting solution than FreshBooks. It has a suite of advanced tools for revenue and inventory management. It contains many industry-specific packages built to align with your precise needs.
Source: shanebarker.com
10 Best accounting software for Salesforce businesses
Mid-sized to large organizations, which are Sage Intacct’s target market, need to know that their accounting platform is secure and helps them with compliance, including GAAP. User-level permissions ensure that employees only have access to what they need. One of Sage Intacct’s best features is its audit trail functionality, which tracks every action taken on every...
Source: bestaccountingsoftware.com
How Intacct Stacks Up Against 5 Cloud-based Competitors
As a Tier II, AICPA-preferred application, Intacct is an excellent choice for smoothly handling complex accounting needs, and it offers businesses the scalability necessary to encourage growth. By contrast, some of the other popular market players are designed for smaller businesses and make it difficult to comply with GAAP standards – a software flaw that many growing,...
Source: resourcegroup.businesscatalyst.com

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

What are some alternatives?

When comparing Sage Intacct and SympoQ, you can also consider the following products

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

FreshBooks - The ideal accounting software for small business owners.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Xero - Xero is online accounting for your small business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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