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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Userlike Live Chat - Userlike is free live chat software for website and mobile support.
Zendesk Chat - Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.