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Rocket.Chat VS Tidio

Compare Rocket.Chat VS Tidio and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Rocket.Chat logo Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……
  • Rocket.Chat Landing page
    Landing page //
    2023-04-19
  • Tidio Landing page
    Landing page //
    2023-09-29

Rocket.Chat videos

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What does Rocket.Chat look like?

Tidio videos

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TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

Category Popularity

0-100% (relative to Rocket.Chat and Tidio)

Rocket.Chat

Tidio

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Rocket.Chat and Tidio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rocket.Chat and Tidio

Rocket.Chat Reviews

We have no reviews of Rocket.Chat yet.
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Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
Source: www.chat-data.com
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.
Source: www.regendus.com

Social recommendations and mentions

Based on our record, Rocket.Chat seems to be more popular. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rocket.Chat mentions (65)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 3 months ago
  • Alternatives List
    Rocket.Chat is an alternative to discord for companies and teams. Source: 10 months ago
  • Self hosting Rocket.chat
    I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 10 months ago
  • Answer honestly: How many of you are gradually moving away from Discord to alternatives and how are you handling it?
    Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: 11 months ago
  • Rocket.chat - docker compose
    Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: 11 months ago
View more

Tidio mentions (0)

We have not tracked any mentions of Tidio yet. Tracking of Tidio recommendations started around Mar 2021.

What are some alternatives?

When comparing Rocket.Chat and Tidio, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mattermost - Mattermost is an open source alternative to Slack.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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