Software Alternatives & Reviews

Rocket.Chat VS LiveChat

Compare Rocket.Chat VS LiveChat and see what are their differences

Rocket.Chat logo Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Rocket.Chat Landing page
    Landing page //
    2023-04-19
  • LiveChat Landing page
    Landing page //
    2023-06-16

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Rocket.Chat videos

What does Rocket.Chat look like?

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Rocket.Chat and LiveChat)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rocket.Chat and LiveChat

Rocket.Chat Reviews

We have no reviews of Rocket.Chat yet.
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LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Rocket.Chat seems to be a lot more popular than LiveChat. While we know about 65 links to Rocket.Chat, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rocket.Chat mentions (65)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 3 months ago
  • Alternatives List
    Rocket.Chat is an alternative to discord for companies and teams. Source: 10 months ago
  • Self hosting Rocket.chat
    I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 11 months ago
  • Answer honestly: How many of you are gradually moving away from Discord to alternatives and how are you handling it?
    Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: 11 months ago
  • Rocket.chat - docker compose
    Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: 11 months ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Rocket.Chat and LiveChat, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mattermost - Mattermost is an open source alternative to Slack.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!