Software Alternatives & Reviews

Rockd VS Zendesk

Compare Rockd VS Zendesk and see what are their differences

Rockd logo Rockd

Rockd app offers features that let you explore your surroundings so you can learn and documents any new discoveries and changes.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Rockd Landing page
    Landing page //
    2020-08-01
  • Zendesk Landing page
    Landing page //
    2024-05-06

Rockd videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Rockd and Zendesk)
Travel & Location
100 100%
0% 0
Customer Support
0 0%
100% 100
Real Estate
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rockd and Zendesk

Rockd Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Rockd might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rockd mentions (8)

  • K-T boundary in South Dakota?
    Under normal circumstances, I'd suggest that this post is better suited for somewhere like /r/geology, but they're closed right now. I'm not personally that familiar with South Dakota geology (maybe someone else will chime in), but the first place to start is with a geologic map. This very basic one from the SD state department of natural resources gives you a first order idea. Basically, there are potential... Source: 10 months ago
  • Geologic Maps on GPS?
    Get Rock'D. It's a very good and free NSF-funded App for Android or IOS. I assume you have a good GPS on your phone...mine is much better than any of my handhelds, and I do GPS/GNSS for my research. Source: 11 months ago
  • What are the defyning characteristics of a state?
    The geology map actually has nice little app. Source: over 1 year ago
  • I want to develop something for geologists, what should it be?
    Https://rockd.org/ is heading in that direction. Source: over 1 year ago
  • What is this light blue water coming off of the Canterbury Bight in New Zealand?
    Anyway, have a good look on the Rockd app which I use a lot in the field to help understand the landscape. Have fun with it! Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Rockd and Zendesk, you can also consider the following products

PropertyRadar - PropertyRadar connects small, local businesses with their best potential customers, using our targeted data-marketing services platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Landgrid Map & Survey Property - Landgrid Map & Survey Property is an app by LoveLand Technologies that allows users to view complete details about ownership, taxes, and property data of an extensive collection of parcels all around the country.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

National Park Trail Guide - National Park Trail Guide app enables users to get complete data and descriptions about trails in a large number of national parks around the country.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!