Software Alternatives, Accelerators & Startups

Roadtrippers VS SympoQ

Compare Roadtrippers VS SympoQ and see what are their differences

Roadtrippers logo Roadtrippers

The ultimate road trip planner to help you discover extraordinary places, book hotels, and share itineraries all from the map.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Roadtrippers Landing page
    Landing page //
    2023-09-20
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Roadtrippers

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

Roadtrippers features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Roadtrippers videos

RV Trip and Route Planning with Roadtrippers | Full-time RV Family

More videos:

  • Review - Roadtrippers Quick Review

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Roadtrippers and SympoQ)
Travel
100 100%
0% 0
Customer Support
0 0%
100% 100
Travel Tools
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

Questions and Answers

As answered by people managing Roadtrippers and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Roadtrippers and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Roadtrippers and SympoQ

Roadtrippers Reviews

8 Best Roadtrippers Alternatives for Efficient Trip Planning in 2023
Roadtrippers offers both a free version and a premium subscription called Roadtrippers Plus. The free version provides basic trip-planning features, while Roadtrippers Plus costs $35.99 per year and offers additional benefits such as planning longer trips, exclusive discounts, offline maps, and enhanced route customization.
12 Best Travel TRIP PLANNER APPs To Have in 2023
Roadtrippers provides everything you need to know on your road trip. Just enter your starting point, destination, and let the app do its work for you! From camping sites to rest stops, outdoor activities, exciting adventures along the way that you didn’t know existed. This app is the perfect buddy for your road trip regardless of your mode of transportation – a sedan, a...
The 8 Best Alternatives to Google Travel Trip Summaries
If you aren’t planning a road trip, Roadtrippers won’t be the app for you. If you want to get a paid plan and are planning other trips that aren’t road trips, this may also not be a good option. While it will work for your road trip, you’ll have to pay for another app if you want paid travel planning features for a non-road trip.However, you can find apps like Wanderlog,...
Source: wanderlog.com
The Top 20 Online Trip Itinerary Planning Websites
Roadtrippers is for you if your vacation is going to be a road trip – just like EzRoadTrips. They’ll chart your path and show you awesome things to do, places to stay, and everything else along the way.
Source: itineree.com

SympoQ Reviews

We have no reviews of SympoQ yet.
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Social recommendations and mentions

Based on our record, Roadtrippers seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Roadtrippers mentions (62)

  • Do you have any SINGLE go-to site when planning your trips?
    I think it may be a fremium model now, but I've used Roadtrippers for week/weeks-long road trips in the US and eastern Europe. Source: 11 months ago
  • Day 1 of our 2.5 month Road Trip across America to visit 31 National Parks in our RWD begins tomorrow! Wish us luck 🤙
    Also, if you're interested, try https://roadtrippers.com/ to find some of the fun road trip incidentals along the way. Source: 11 months ago
  • Map of the US for cross country scenic routes?
    Not exactly the same, but I've used this site before and liked it, just in case you don't actually have time for each of the lower 48 https://roadtrippers.com/. Source: about 1 year ago
  • Any must see/stops along this route for a kid?
    Https://roadtrippers.com/ is a good resource for stuff like this. Plug in your destinations and it’ll give you suggestions for stops along your route, including oddities like “worlds biggest whatever”that may be off a highway in Kansas. Source: about 1 year ago
  • Is there any road trip itinerary builder/guide for Europe, like roadtrippers?
    I live in Germany and will have a roadtrip across Germany and maybe some neighbor countries. I wonder if there is any website/app that can help me to plan? I found roadtrippers.com it doesn't show any places in Europe. :/. Source: about 1 year ago
View more

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing Roadtrippers and SympoQ, you can also consider the following products

Sygic Travel Maps - Itinerary planner for independent travelers

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

TripIt - TripIt is a travel app that creates a master itinerary to organize all of your plans for your vacation or work trip in one spot.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Wanderlog - Collaborative travel planner with combined itinerary and map

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community