Software Alternatives & Reviews

Rezolve.ai VS ServiceNow

Compare Rezolve.ai VS ServiceNow and see what are their differences

Rezolve.ai logo Rezolve.ai

Transform Employee Experience With Powerful AI Service Desk Within MS Teams. Don’t Track. Auto-resolve Issues.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Rezolve.ai Landing page
    Landing page //
    2023-05-16

Rezolve.ai is the Best Employee Service Desk Software that enhances Employee Experience with its innovative AI technology. Get Smarter Support Today!

  • ServiceNow Landing page
    Landing page //
    2022-07-12

Rezolve.ai videos

Rezolve.ai: Reimagining and redefining auto-resolutions

More videos:

  • Review - Rezolve.ai: Modern IT Service Desk with new features
  • Review - Rezolve.ai: IT Helpdesk

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Rezolve.ai and ServiceNow)
Service Desk
9 9%
91% 91
Help Desk
0 0%
100% 100
IT Service Management
13 13%
87% 87
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing Rezolve.ai and ServiceNow.

Which are the primary technologies used for building your product?

Rezolve.ai's answer

Rezolve.ai uses advanced Generative AI, machine learning (ML) and Natural Language Processing (NLP) techniques, in order to automate repetitive tasks and workflows while empowering employees to self-direct their support needs within seconds.

What makes your product unique?

Rezolve.ai's answer

Rezolve.ai is an OpenAI integrated service desk that works within Microsoft Teams to elevates employee experience by auto-resolving up to 65% of employee issues without human intervention.

Why should a person choose your product over its competitors?

Rezolve.ai's answer

At Rezolve.ai, we aim to deliver the right employee support by automating up to 65% of employee issues on Microsoft Teams. Using its advanced features like ChatGPT-like AI Chatbot, Robust ITSM, Automation Engine and Integration Hub, Rezolve.ai provides contextual and personalized support to employees in seconds, auto-resolves employees' tickets and reduce service costs and response times without the help of a human support agent. In addition to having impressive auto-resolution rates and low incident response times, Rezolve.ai is changing the way employees experience support and service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rezolve.ai and ServiceNow

Rezolve.ai Reviews

We have no reviews of Rezolve.ai yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

ServiceNow might be a bit more popular than Rezolve.ai. We know about 2 links to it since March 2021 and only 2 links to Rezolve.ai. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rezolve.ai mentions (2)

  • Elevating Higher Education Tech: Rezolve.ai's GenAI Revolution
    At Rezolve.ai, we're reshaping education by centralizing knowledge, breaking silos, and democratizing data. Our GenAI service desk automates tasks, streamlines processes, and provides seamless support for Enterprise Service Management (ESM) within Microsoft Teams. Whether you're a large institution or a small campus, we offer comprehensive support, integrating seamlessly and ensuring a future-ready educational... Source: 6 months ago
  • Ticketing system recommendations
    We just had one created for us by docmo.co, we had been on Rezolve.ai (very beta product that was not introduced as beta when we purchased it) and it's refreshing to be on something as feature-rich and low code. Source: about 1 year ago

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Rezolve.ai and ServiceNow, you can also consider the following products

Gaspar AI - Your AI partner on Slack & MS Teams to optimize service desk operations and make employees more productive by auto-resolving IT & HR issues and automating workflows for repetitive tasks and processes.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community