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Reviews.io VS Zendesk

Compare Reviews.io VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Reviews.io logo Reviews.io

What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Reviews.io Landing page
    Landing page //
    2022-03-30
  • Zendesk Landing page
    Landing page //
    2022-03-08

Reviews.io videos

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Try REVIEWS.io Today

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Reviews.io and Zendesk)

Reviews.io

Zendesk

Product Reviews
100 100%
Product Reviews
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Reviews.io and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reviews.io and Zendesk

Reviews.io Reviews

Yotpo vs Reviews.io – Pricing + 2 Alternatives
Yotpo vs Reviews.io – Pricing + 2 Alternatives April 7, 2019 Gets you Star Ratings in GooglePrice/mGet it now!YotpoYesCall to get a quoteReviews.ioYes$29/m for early stage startupsShopper ApprovedYes$79/m Planet Marketing discount (Normal Price is $99/m.)Trust PilotYes$299Online reviews are used for star rating extensions in Google PLAs and in Google AdsBoth Reviews.io and...
Source: planetmarketing.com
Compare 31 of the Best Online Reputation Management Software Services
The Reviews.io reputation management service invites reviews to the platforms where they are lacking a presence. This works by assigning a percentage of requests to platforms of the business’ choice.
Source: referralrock.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Reviews.io should be more popular than Zendesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reviews.io mentions (23)

  • Trustpilot vs Reviews.io
    Does anyone have good (or bad) experiences with Trustpilot? I'm thinking about transferring all our reviews to reviews.io, where the paid plan is half the price. Source: 5 months ago
  • When asking customers to leave a review, should I point them towards a single review site or multiple? (Trustpilot, reviews.io, feefo, Google Reviews, etc.)
    Also, if I understand correctly, to even appear on reviews.io I would need to pay a monthly fee, is that correct? Source: 9 months ago
  • Comprehensive Car Insurance with AXA: Benefits, Discounts, and Claims Process
    Bell Insurance vs. AXA: Bell Insurance has poor customer satisfaction, according to http://reviews.io. Bell Insurance tends to have higher prices, especially for young drivers. Source: 10 months ago
  • Is playerup a scam or is it legit - find out more
    3- Playerup reviews via reviews.io. Source: about 1 year ago
  • Buy Apple Products with bitcoin!
    Good afternoon, I am trying to contact you for more than a month. My purchase order number 9003 has not been yet delivered to me. I left my reviews on trust pilot and reviews.io websites. Hope you will reply to my reviews on those websites, and please, if you are watching this comment, I beg you to contact me ASAP. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Reviews.io and Zendesk, you can also consider the following products

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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