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Resolver VS Jira Service Desk

Compare Resolver VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Resolver logo Resolver

Resolver provides custom GRC and incident management software solutions for large enterprise clients.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Resolver Landing page
    Landing page //
    2023-09-21
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Resolver

Website
resolver.com
$ Details
Release Date
2000 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Steve Taylor
Employees
250 - 499
Edit details

Jira Service Desk

Website
atlassian.com
$ Details
-
Release Date
-
Edit details

Resolver videos

+ Add

Misterios sin resolver (Netflix) - Opinión / Review ¿Mantiene el espíritu de la original?

More videos:

  • Tutorial - How to Code a Resolver | ft. Aimware.net
  • Review - Aimware V5 resolver breaker #2 (Spamming fake)

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Resolver and Jira Service Desk)

Resolver

Jira Service Desk

Governance, Risk And Compliance
100 100%
Governance, Risk And Compliance
0% 0
Help Desk
0 0%
Help Desk
100% 100
Security & Privacy
100 100%
Security & Privacy
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Resolver and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Resolver and Jira Service Desk

Resolver Reviews

We have no reviews of Resolver yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Resolver seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Resolver mentions (3)

  • pre ordered something months ago. it has never been sent. there is no customer service. they ignore me
    So back in june I pre ordered something off of zavvi.com . They took my money and everything was fine. I had recently had issues with them on another order. They took my money, told me the item was out of stock and would ignore me at every turn. I used resolver.com and got in touch with the parent company thehutgroup . They rang me and apologised and refunded me and gave me a voucher for the problems. While on the... Source: 7 months ago
  • Really upset customer here
    At that time, I tried to get put through to another person from customer service and the same thing happened again and again. I then tried to go to resolver.com, but again, I have the same response. I tried asking why am I not eligible for a refund, but again, have the same response. Source: almost 2 years ago
  • Airbnb nightmare
    I've only ever had a positive experience with Air BnB, granted I've only used it elsewhere in Europe and not the UK, but I've found them excellent. Booked a two bedroom flat in Prague which ended up only being a one bedroom with a sofa bed and got 50% refund on return. I would suggest trying resolver.com I've used them to resolve issues with groupon, Virgin, hermes etc. And like someone else said, if you paid by... Source: almost 3 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Resolver and Jira Service Desk, you can also consider the following products

SAI360 - GRC Platforms

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Fastpath Assure - Fastpath Assure is a cloud GRC platform that integrates with various ERP systems

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oracle Risk Management Cloud - Oracle Risk Management helps to document risks and enforce controls as an integral part of your ERP Cloud deployment

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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