Redis ™ VS LiveAgent
Compare Redis VS LiveAgent and see what are their differences
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management
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Redis
MongoDB
ArangoDB
Apache Cassandra
PostgreSQL
neo4j
memcached
CouchBase
LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Redis is an open source (BSD licensed), in-memory data structure store, used as a database, cache and message broker. It supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and different levels of on-disk persistence, and provides high availability via Redis Sentinel and automatic partitioning with Redis Cluster.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
LiveAgentNo features have been listed yet.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, Redis seems to be more popular. It has been mentiond 187 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Many popular open source projects are beloved and closely tied to particular vendors. For example, web frameworks like React and Angular are associated with Meta and Google, respectively. Database software like MongoDB, Elasticsearch, and Redis are also tied to specific commercial entities but are widely used and praised for their functionality. When there is a clear driver of a project, it can offer some benefits:. - Source: dev.to / 1 day ago
One of the most effective ways to improve the application’s performance is caching regularly accessed data. There are two leading key-value stores: Memcached and Redis. I prefer using Memcached Cloud add-on for caching because it was originally intended for it and is easier to set up, and using Redis only for background jobs. - Source: dev.to / 12 days ago
Hi there! I want to show off a little feature I made using hanami, htmx and a little bit of redis + sidekiq. - Source: dev.to / about 1 month ago
Data Handling: Utilizes Windmill for data pipelines, with a primary database powered by PostgreSQL. Auxiliary data storage is handled by MongoDB, with Redis for caching to optimize performance. - Source: dev.to / about 1 month ago
The page 404s for me currently and it does not seem to be archived by the wayback machine either: https://web.archive.org/web/20240000000000*/https://redis.io/news/121. - Source: Hacker News / 2 months ago
MongoDB - MongoDB (from "humongous") is a scalable, high-performance NoSQL database.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ArangoDB - A distributed open-source database with a flexible data model for documents, graphs, and key-values.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Apache Cassandra - The Apache Cassandra database is the right choice when you need scalability and high availability without compromising performance.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.