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RaidCall VS NICE inContact

Compare RaidCall VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

RaidCall logo RaidCall

Free & Light. Setting up is fast and easy; with no need to rent or set up servers. Low CPU usage and minimum memory footprint allows for smooth, uninterrupted communication. im. Group Communication.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • RaidCall Landing page
    Landing page //
    2018-09-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

RaidCall videos

+ Add

Raidcall look over and review

More videos:

  • Review - RaidCall install & short review

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to RaidCall and NICE inContact)

RaidCall

NICE inContact

Communication
9 9%
Communication
91% 91
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
4 4%
Enterprise Communication
96% 96
Chat
100 100%
Chat
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RaidCall and NICE inContact

RaidCall Reviews

We have no reviews of RaidCall yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing RaidCall and NICE inContact, you can also consider the following products

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Twitch - Twitch is one of the most prominent streaming services around, serving as a platform primarily for video game and pop culture streamers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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