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NICE inContact VS Mumble

Compare NICE inContact VS Mumble and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Mumble logo Mumble

Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Mumble Landing page
    Landing page //
    2021-10-16

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Mumble videos

+ Add

Forget Ventrilo & TeamSpeak, Mumble Rocks!

More videos:

  • Review - Discord vs the Competition (Slack, Skype, Teamspeak, Mumble) | Digital Zealot

Category Popularity

0-100% (relative to NICE inContact and Mumble)

NICE inContact

Mumble

Communication
71 71%
Communication
29% 29
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Mumble

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Mumble Reviews

18 Best Discord Alternatives 2020 | Expert Reviews
Furthermore, the voice quality of Mumble is far stabler than the Discord, and it uses bandwidth as low as 15-20 kbps, which is a lot less than Discord. Now, I will tell you a few of the prominent features that Mumble has over the Discord.
Source: solutionsuggest.com

Social recommendations and mentions

Based on our record, Mumble seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Mumble mentions (2)

What are some alternatives?

When comparing NICE inContact and Mumble, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ventrilo - Ventrilo is the next evolutionary step of Voice over IP (VoIP) group communications software.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

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