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RaidCall VS Genesys Cloud

Compare RaidCall VS Genesys Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

RaidCall logo RaidCall

Free & Light. Setting up is fast and easy; with no need to rent or set up servers. Low CPU usage and minimum memory footprint allows for smooth, uninterrupted communication. im. Group Communication.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • RaidCall Landing page
    Landing page //
    2018-09-29
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

RaidCall videos

+ Add

Raidcall look over and review

More videos:

  • Review - RaidCall install & short review

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to RaidCall and Genesys Cloud)

RaidCall

Genesys Cloud

Communication
8 8%
Communication
92% 92
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Customer Support
0 0%
Customer Support
100% 100
Chat
100 100%
Chat
0% 0

User comments

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What are some alternatives?

When comparing RaidCall and Genesys Cloud, you can also consider the following products

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Twitch - Twitch is one of the most prominent streaming services around, serving as a platform primarily for video game and pop culture streamers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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