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QuickBooks Online VS SympoQ

Compare QuickBooks Online VS SympoQ and see what are their differences

FreshBooks
The ideal accounting software for small business owners. featured
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QuickBooks Online logo QuickBooks Online

QuickBooks Online is a Cloud Accounting for small business that can be used on iPad, mobile phone or computer to do invoicing, billing, run reports, or even pay employees online.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • QuickBooks Online Landing page
    Landing page //
    2023-05-08
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

QuickBooks Online

Website
quickbooks.intuit.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

QuickBooks Online features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

QuickBooks Online videos

+ Add

Which QuickBooks Online Should You Buy in 2020?

More videos:

  • Tutorial - How to use QuickBooks Online: a super fast 6-minute review & tutorial
  • Review - My Honest Review of Intuit Quickbooks Online (QBO)

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to QuickBooks Online and SympoQ)

QuickBooks Online

SympoQ

Accounting
100 100%
Accounting
0% 0
Customer Support
0 0%
Customer Support
100% 100
Small Business
100 100%
Small Business
0% 0
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing QuickBooks Online and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using QuickBooks Online and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare QuickBooks Online and SympoQ

QuickBooks Online Reviews

  1. Very good for self service accounting

    This is a great solution for self-service bookkeeping needs and is very affordable.

Small Business Expense Tracking Apps: Streamlining Financial Management
In conclusion, the realm of expense tracking apps offers diverse solutions for small businesses. Whether opting for established platforms like QuickBooks Online, Expensify, Zoho Expense, or considering newer entrants like Centy, these tools empower businesses to take control of their finances and pave the way for sustainable growth.
Source: medium.com
Top 9 NetSuite Alternative Software for Professional Services
QuickBooks is a project accounting solution that is similar to Xero in its capabilities and target users. In comparison, it offers a more affordable entry point with its basic pricing model, which can make it a better option for agencies with a need for limited support. As with Xero, agencies looking to switch from NetSuite to a more comprehensive agency management software...
Source: productive.io
Top 9 Odoo Alternatives
We We Chose It: Intuit Quickbooks Online is a cost-effective accounting solution for individuals, freelancers, startups, and small-to-medium businesses (SMBs). While limited in features compared to Odoo, it is a great alternative for those looking to downsize into something more basic, while also providing features Odoo may not excel at, including tax management.
Source: softwareconnect.com
20 best accounting software tools
If you’re looking for a free alternative to the more expensive accounting tools such as QuickBooks and FreshBooks, you can try Wave Accounting – you’ll get a cost-effective invoicing and accounting app that allows card processing and handling payroll.
Source: clockify.me
10 Best accounting software for Salesforce businesses
QuickBooks Online can handle digital receipts and limits the need to enter bank transactions. In addition, it can assign deposit accounts, and recognize expense categories and expense withdrawal accounts. Integrated with Salesforce, QuickBooks Online provides many automation features, such as recurring invoices and payment reminders, bill payments, and journal entries....
Source: bestaccountingsoftware.com

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

Social recommendations and mentions

Based on our record, QuickBooks Online seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QuickBooks Online mentions (1)

  • Quickbooks over VPN... FML
    Quick books now have online version. It’s quick, backed up and online. Try to get them to purchase it. Will solve all their problems. https://quickbooks.intuit.com/online/. Source: over 1 year ago

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing QuickBooks Online and SympoQ, you can also consider the following products

Xero - Xero is online accounting for your small business.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

FreshBooks - The ideal accounting software for small business owners.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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