Software Alternatives & Reviews

QuickBlox VS Blitzz

Compare QuickBlox VS Blitzz and see what are their differences

QuickBlox logo QuickBlox

Cloud communication and data backend.

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • QuickBlox Landing page
    Landing page //
    2023-08-05

QuickBlox emerged as a pioneer in the communication solutions market by introducing its chat API. Recognizing the growing demand for remote real-time communication, QuickBlox positioned itself as one of the first providers to address this need effectively. With its robust chat API, QuickBlox empowered businesses and developers to seamlessly integrate chat functionality into their applications, enabling instant messaging, group chats, file sharing, and more. QuickBlox's chat API offered a comprehensive set of features, including message history, push notifications, and user authentication, ensuring a secure and reliable communication experience. The platform's flexibility allowed for easy customization and scalability, accommodating various use cases across industries. By providing a simple yet powerful solution, QuickBlox empowered businesses to enhance collaboration, streamline customer support, and improve user engagement. Overall, QuickBlox's innovative approach and commitment to delivering high-quality communication solutions established it as a leading provider in the market, meeting the evolving needs of businesses and individuals seeking efficient real-time communication capabilities.

  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

QuickBlox

$ Details
-
Platforms
-
Release Date
2009 July

Blitzz

Website
blitzz.co
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January

QuickBlox features and specs

No features have been listed yet.

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

QuickBlox videos

QuickBlox 5min Intro Guide

More videos:

  • Review - QuickBlox iOS Chat Sample

Blitzz videos

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to QuickBlox and Blitzz)
Communication
81 81%
19% 19
Customer Support
0 0%
100% 100
Chat SDK
100 100%
0% 0
Augmented Reality
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare QuickBlox and Blitzz

QuickBlox Reviews

We have no reviews of QuickBlox yet.
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Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

Social recommendations and mentions

Based on our record, QuickBlox seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QuickBlox mentions (2)

  • What’s the Difference Between an API and an SDK?
    QuickBlox is a platform for delivering real-time communication to accelerate innovation by enhancing or developing interactive applications for end users. - Source: dev.to / over 1 year ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Quickblox.com — A communication backend for instant messaging, video and voice calling and push notifications. - Source: dev.to / almost 3 years ago

Blitzz mentions (0)

We have not tracked any mentions of Blitzz yet. Tracking of Blitzz recommendations started around Mar 2021.

What are some alternatives?

When comparing QuickBlox and Blitzz, you can also consider the following products

MirrorFly - World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises

TechSee - Intelligent visual customer support solution

Twilio - Brings voice and messaging to your web and mobile applications.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

Plivo - Plivo simplifies your customer engagement.

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