Blitzz
TechSee
SightCall
NetSupport 24-7
ViiBE.co
ICwhatUC
OpenTok
Twilio
MirrorFly
Twilio
Telegram
Slack
SendBird
Plivo
Nexmo
Discord
Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.
MirrorFly is a highly secure and scalable real-time communication solution provider that offers voice, video and chat SDKs for all unique business use cases. With over 150+ enriched features like screen sharing, whiteboard, voice/video conferencing and recording, etc., the suite enables ease of integration on any application - Android, web and iOS and device regardless. Besides, the suite is also HIPAA and GDPR compatible to secure in-app interactions with utmost privacy across niches.
Highlight Features of MirrorFly.
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What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.
What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.
We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.
A Single Solution for all your communication needs
It has been a great experience using MirrorFly. It is a valuable tool and I really like how we are able to communicate as a team and make it seem as if we are still working together in the office.
TechSee - Intelligent visual customer support solution
Twilio - Brings voice and messaging to your web and mobile applications.
SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
NetSupport 24-7 - Innovative software solutions for schools and enterprises. Award winning Remote Control, Classroom Management, Safeguarding, Asset Management and ServiceDesk solutions. Learn more and get your FREE Trial today.
Slack - A messaging app for teams who see through the Earth!