QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call volume, chat volumes – Etech QEval is capable of addressing any robust specific requirement. Etech QEval is completely customizable for addressing the specific requirements of our clientele across different business verticals. It facilitates a suite of real-time reports and instant email notifications for critical errors. Hence, the managers can easily spot and discover the issues arising within their teams.
Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.
Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.
It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.
Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!
I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.
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