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QEvalPro

Quality Matters.

QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call volume, chat volumes – Etech QEval is capable of addressing any robust specific requirement. Etech QEval is completely customizable for addressing the specific requirements of our clientele across different business verticals. It facilitates a suite of real-time reports and instant email notifications for critical errors. Hence, the managers can easily spot and discover the issues arising within their teams.

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QEvalPro Reviews and Details

This page is designed to help you find out whether QEvalPro is good and if it is the right choice for you.

#Call Tracking And Analytics #Call Center Software #Help Desk #Call Center Solution #Communication #Customer Experience Management #Customer Journey

Screenshots and images

  • QEvalPro Landing page
    Landing page //
    2021-08-11

Features & Specs

  1. Complete Workflow Support

  2. Agent Coaching

  3. Agent Feedback

  4. Manage Customer Experience

  5. Cloud-based

  6. Complete Workflow Process Support

  7. Dashboards

  8. Performace Alerts

  9. Calibration

  10. Real time reporting

  11. Real time monitoring

  12. Unlimited Evaluation Forms

  13. Customizable look and feel

  14. Customizable Forms

  15. Agent Scorecard

  16. Analytics and Reporting

  17. PCI compliance

  18. Recording Encryption

  19. E-Signatures

  20. Notifications

  21. Dispute and Resolution Process

  22. Agent Coaching

  23. Chat Function

  24. Call Upload to Form

  25. Active User Dashboard

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Videos

QEval Demo

Etech's QEval | Call Centre Quality Monitoring Software | Overview

Improve Contact Center Agent Performance with Etech's QEvalPro

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Is QEvalPro good?

External links

We have collected here some useful links to help you find out if QEvalPro is good.

  • Public traffic stats of QEvalPro

    Check the traffic stats of QEvalPro on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of QEvalPro on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of QEvalPro's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of QEvalPro on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about QEvalPro on Reddit. This can help you find out how popualr the product is and what people think about it.

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QEvalPro alternatives

Is QEvalPro good? This is an informative page that will help you find out. Moreover, you can review and discuss QEvalPro here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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