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Puppet Enterprise VS Jira Service Desk

Compare Puppet Enterprise VS Jira Service Desk and see what are their differences

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B2B SaaS: Make your app enterprise-ready! Authentication - SAML/OIDC SSO, Directory Sync (SCIM 2.0), Audit Logs, Data Privacy Vault, and more! featured
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Puppet Enterprise logo Puppet Enterprise

Get started with Puppet Enterprise, or upgrade or expand.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Puppet Enterprise Landing page
    Landing page //
    2023-06-24
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Puppet Enterprise videos

+ Add

Sml merch Jeffy puppet review and more

More videos:

  • Review - Muppet Whatnot Workshop Puppet Review...(Kinda)
  • Demo - How Puppet works

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Puppet Enterprise and Jira Service Desk)

Puppet Enterprise

Jira Service Desk

DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Continuous Integration And Delivery
100 100%
Continuous Integration And Delivery
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Puppet Enterprise and Jira Service Desk

Puppet Enterprise Reviews

5 Best DevSecOps Tools in 2023
There are multiple providers for Infrastructure as Code such as AWS CloudFormation, RedHat Ansible, HashiCorp Terraform, Puppet, Chef, and others. It is advised to research each to determine what is best for any given situation since each has pros and cons. Some of these also are not completely free while others are. There are also some that are specific to a particular...
Source: devopsauthority.tech
35+ Of The Best CI/CD Tools: Organized By Category
For those who are unfamiliar, Puppet Enterprise is the commercial version of Puppet, an open-source software management tool. It specializes in the automation of not just the configuration process but can also be used for patching, provisioning, and deployment.
Source: www.cloudzero.com
Chef vs Puppet vs Ansible
Puppet follows a master-agent or master-slave architecture. In the case of Puppet’s architecture, the master machine serves as the platform for running the Puppet server. The client machines provide the platforms for running Puppet clients as agents. In addition, the requirement of signing a certificate between the master machine and the agent adds complexity. Therefore,...
Source: www.whizlabs.com
Why we use Terraform and not Chef, Puppet, Ansible, SaltStack, or CloudFormation
Once again, Chef, Puppet, and SaltStack do have varying levels of support for agentless modes (e.g., salt-ssh), but these often feel like they were tacked on as an afterthought and don’t always support the full feature set of the configuration management tool. That’s why in the wild, the default or idiomatic configuration for Chef, Puppet, and SaltStack almost always...
Source: blog.gruntwork.io
Chef vs Puppet vs Ansible vs Saltstack: Which Works Best For You?
Puppet – Puppet also has a master-agent architecture. Puppet server runs on the master machine and Puppet clients runs as an agent on each client machine. After that, there is also a certificate signing between the agent and the master. Therefore, it is also not that easy.
Source: www.edureka.co

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Puppet Enterprise seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Puppet Enterprise mentions (1)

  • Installing Puppet Enterprise 2021
    Now that the system requirements have been verified we need to download the Puppet Enterprise installer. To download the installer, go to the Puppet website to access the free 10 node trial (https://puppet.com/try-puppet/puppet-enterprise). - Source: dev.to / over 2 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Puppet Enterprise and Jira Service Desk, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rancher - Open Source Platform for Running a Private Container Service

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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