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Jira Service Desk VS Terraform

Compare Jira Service Desk VS Terraform and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Terraform logo Terraform

Tool for building, changing, and versioning infrastructure safely and efficiently.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Terraform Landing page
    Landing page //
    2023-09-24

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Terraform videos

+ Add

Wampler Terraform | Reverb Tone Report Demo

More videos:

  • Review - MOD PEDAL POWERHOUSE! Wampler TERRAFORM
  • Demo - IT'S FINALLY HERE! | Wampler Terraform Demo | It's as good as you hoped!!!

Category Popularity

0-100% (relative to Jira Service Desk and Terraform)

Jira Service Desk

Terraform

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Terraform

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Terraform Reviews

Do not use AWS CloudFormation
Terraform, on the other hand, will occupy your shell until the directly-involved AWS service coughs up an error. No additional tooling is required. Terraform will just relay the error message from the affected service indicating what you’ve done wrong.
Source: gswallow.medium.com
Top 5 Ansible Alternatives in 2022: Server Automation Solutions by Alexander Fashakin on the 19th Aug 2021 facebook Linked In Twitter
Although Terraform and Ansible are both server automation tools, there are still a few significant differences between the two. For example, Terraform is declarative while Ansible allows for both procedural configurations and declarative configurations. Also, Ansible works best as a configuration management tool while Terraform leans towards cloud orchestration.
Source: www.servertribe.com
35+ Of The Best CI/CD Tools: Organized By Category
Terraform is compatible with a wide range of Cloud providers, including Azure, VMWare, and AWS. If you’re subscribed to multiple cloud providers, Terraform is a great way to ensure that they have consistent configurations.
Source: www.cloudzero.com
Why we use Terraform and not Chef, Puppet, Ansible, SaltStack, or CloudFormation
Example: Terraform and Ansible. You use Terraform to deploy all the underlying infrastructure, including the network topology (i.e., VPCs, subnets, route tables), data stores (e.g., MySQL, Redis), load balancers, and servers. You then use Ansible to deploy your apps on top of those servers.This is an easy approach to start with, as there is no extra infrastructure to run...
Source: blog.gruntwork.io
Ansible overtakes Chef and Puppet as the top cloud configuration management tool
Breaking these results down year-over-year, use of Ansible grew from 36% in 2018 to 41% in 2019--surpassing Chef, which grew from 36% to 37%, as well as Puppet, which grew from 34% to 37%. Rounding out the list is Terraform, which experienced a jump from 20% to 31%, and Salt, which increased in usage from 13% to 18%.
Source: www.techrepublic.com

Social recommendations and mentions

Based on our record, Terraform seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Terraform mentions (31)

  • Integrating Terraform with CI/CD Pipelines
    In recent years, there has been a significant shift towards automation of infrastructure deployment processes. One popular tool that has emerged as a key player in this space is Terraform, an open-source infrastructure as code (IaC) software tool developed by HashiCorp. This article will explore how Terraform can be integrated into continuous integration and delivery (CI/CD) pipelines using GitHub Actions as an... - Source: dev.to / about 1 month ago
  • Deploying Your Outdoor Activities Map with Terraform
    Terraform is an open-source infrastructure-as-code software tool created by HashiCorp. It allows you to define and manage your infrastructure as code, making it easy to provision and manage resources across multiple cloud providers. With Terraform, you can ensure consistent and repeatable deployments, making it an ideal choice for automating your cloud infrastructure. - Source: dev.to / 9 months ago
  • Trigger CI using Terraform Cloud
    Continuous Integration(CI) pipelines needs a target infrastructure to which the CI artifacts are deployed. The deployments are handled by CI or we can leverage Continuous Deployment pipelines. Modern day architecture uses automation tools like terraform, ansible to provision the target infrastructure, this type of provisioning is called IaaC. - Source: dev.to / about 1 year ago
  • Using Let's Encrypt with the Puppet Enterprise console
    Had an itch I've been meaning to scratch for a while. I build my Puppet environment using Terraform, which makes it nice and easy to tear things down and rebuild them. That is great, but it does leave me with an issue when it comes to the console SSL certificates. - Source: dev.to / about 1 year ago
  • Would you give No Code tools a try, if you could export 100% of the code and let your devs take over?
    If you don't know what Terraform is, you can learn here https://terraform.io. Source: over 1 year ago
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What are some alternatives?

When comparing Jira Service Desk and Terraform, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Rancher - Open Source Platform for Running a Private Container Service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

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