Software Alternatives & Reviews

Puppet Enterprise VS SolarWinds Service Desk

Compare Puppet Enterprise VS SolarWinds Service Desk and see what are their differences

Puppet Enterprise logo Puppet Enterprise

Get started with Puppet Enterprise, or upgrade or expand.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Puppet Enterprise Landing page
    Landing page //
    2023-06-24
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Puppet Enterprise videos

Sml merch Jeffy puppet review and more

More videos:

  • Review - Muppet Whatnot Workshop Puppet Review...(Kinda)
  • Demo - How Puppet works

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Puppet Enterprise and SolarWinds Service Desk)
DevOps Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Continuous Integration And Delivery
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Puppet Enterprise and SolarWinds Service Desk

Puppet Enterprise Reviews

5 Best DevSecOps Tools in 2023
There are multiple providers for Infrastructure as Code such as AWS CloudFormation, RedHat Ansible, HashiCorp Terraform, Puppet, Chef, and others. It is advised to research each to determine what is best for any given situation since each has pros and cons. Some of these also are not completely free while others are. There are also some that are specific to a particular...
35+ Of The Best CI/CD Tools: Organized By Category
For those who are unfamiliar, Puppet Enterprise is the commercial version of Puppet, an open-source software management tool. It specializes in the automation of not just the configuration process but can also be used for patching, provisioning, and deployment.
Chef vs Puppet vs Ansible
Puppet follows a master-agent or master-slave architecture. In the case of Puppet’s architecture, the master machine serves as the platform for running the Puppet server. The client machines provide the platforms for running Puppet clients as agents. In addition, the requirement of signing a certificate between the master machine and the agent adds complexity. Therefore,...
Why we use Terraform and not Chef, Puppet, Ansible, SaltStack, or CloudFormation
Once again, Chef, Puppet, and SaltStack do have varying levels of support for agentless modes (e.g., salt-ssh), but these often feel like they were tacked on as an afterthought and don’t always support the full feature set of the configuration management tool. That’s why in the wild, the default or idiomatic configuration for Chef, Puppet, and SaltStack almost always...
Chef vs Puppet vs Ansible vs Saltstack: Which Works Best For You?
PuppetPuppet also has a master-agent architecture. Puppet server runs on the master machine and Puppet clients runs as an agent on each client machine. After that, there is also a certificate signing between the agent and the master. Therefore, it is also not that easy.
Source: www.edureka.co

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

Social recommendations and mentions

Based on our record, Puppet Enterprise seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Puppet Enterprise mentions (1)

  • Installing Puppet Enterprise 2021
    Now that the system requirements have been verified we need to download the Puppet Enterprise installer. To download the installer, go to the Puppet website to access the free 10 node trial (https://puppet.com/try-puppet/puppet-enterprise). - Source: dev.to / over 2 years ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Puppet Enterprise and SolarWinds Service Desk, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Rancher - Open Source Platform for Running a Private Container Service

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.