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PubNub VS osTicket

Compare PubNub VS osTicket and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PubNub logo PubNub

PubNub is a real-time messaging system for web and mobile apps that can handle API for all platforms and push messages to any device anywhere in the world in a fraction of a second without having to worry about proxies, firewalls or mobile drop-offs.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • PubNub Landing page
    Landing page //
    2023-10-05
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

PubNub videos

+ Add

Realtime Bike Tracking App with MediaTek and PubNub

More videos:

  • Review - Streaming Realtime Analytics with Keen IO and PubNub
  • Review - PubNub IOT House Training Video

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to PubNub and osTicket)

PubNub

osTicket

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Mobile Push Messaging
100 100%
Mobile Push Messaging
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using PubNub and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PubNub and osTicket

PubNub Reviews

2023 Firebase Alternatives: Top 10 Open-Source & Free
PubNub is another new but advanced Firebase alternative in our list. It handles 3 trillion monthly calls with 99.999% uptime and accesses 800 million devices over the globe. The renowned customers of PubNub are Kustomer, vFairs and Swiggy.
Source: digitalcruch.com
SignalR Alternatives
Pubnub is considered one of the good alternatives to SignalR because it comes to the rescue when secured data streams get exchanged over the network with API that helps in connecting with the applications to the real-time one.
Source: www.educba.com
Firebase Alternatives – Top 10 Competitors
Pubnub IoT Device Control Real-time updates Storage & Playback Stream Controller Push Notifications Analytics Access Management
Source: blog.back4app.com
Top 10 Alternatives To Firebase
PubNub is popular for its versatile streaming abilities. You can create promising web and mobile apps with PubNub.
Source: www.redbytes.in

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than PubNub. While we know about 38 links to osTicket, we've tracked only 1 mention of PubNub. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PubNub mentions (1)

  • gRPC test-and-try with Akka Serverless and Evans
    I first learned about gRPC about five years go. Since that moment in time when an engineer at PubNub introduced me to the framework, I have let the idea of gRPC simmer more in the background, especially since I was already rather steeped in REST, Open API, Swagger, and other sundries seen in the broader API space (miss you, Mashery. There seemed to be plenty of great tooling, documentation and technologies... - Source: dev.to / over 2 years ago

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing PubNub and osTicket, you can also consider the following products

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Socket.io - Realtime application framework (Node.JS server)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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