ProProfs Knowledge Base
Document360
Kbee
HelpJuice
Zendesk
Confluence
KnowledgeBase Builder
HelpCrunch Knowledge Base
SolarWinds Service Desk
Freshservice
Jira Service Desk
ServiceNow
SysAid
Freshdesk
Zendesk
Spiceworks Help Desk
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
ProProfs Knowledge Base SolarWinds Service DeskI wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.