HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
Based on our record, Postmark seems to be a lot more popular than HaloITSM. While we know about 50 links to Postmark, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Postmark is a transactional email service based in Chicago, Illinois. Postmark was a bootstrapped company founded in 2009 by two co-founders. After years of running the company together, the founders decided to step away and sold Postmark to ActiveCampaign in May 2022. - Source: dev.to / 10 days ago
I use Postmark (https://postmarkapp.com/) for transactional emails OnlineOrNot has an email-only auth option, and it was the only provider I found that could actually deliver emails in a second or so (rather than minutes). - Source: Hacker News / 3 months ago
Postmark - 100 emails/month free, unlimited DMARC weekly digests. - Source: dev.to / 4 months ago
When building apps/websites I often need to send messages to the business owner / admin. The messages range from almost logging type messages such as - "Payment failed for Order 123, please manually process the transaction" to generic contact forms on a website: - "FirstName LastName sent a message with the following text: something something something" My knowledge is rather old and currently I just send email... - Source: Hacker News / 9 months ago
Sendgrid, Mailgun, or Postmark are great solutions if you have a need for transactional emails that are technical. I still prefer using Customer.io for this need. If you’re unsure what transactional emails are, check out this guide. Source: 9 months ago
Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago
SendGrid - Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.
ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.
Mailjet - All-in-one email service provider that provides maximum insight and deliverability results for both marketing and transactional emails.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.