Software Alternatives, Accelerators & Startups

Postmark VS HaloITSM

Compare Postmark VS HaloITSM and see what are their differences

Postmark logo Postmark

Postmark is the easiest and most reliable way to be sure your important transactional emails get to the inbox. Simply & reliably parse recieved email to JSON for your webapp.

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
  • Postmark Landing page
    Landing page //
    2024-03-19
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

Postmark videos

Using Postmark to send email from Darkroom Booth

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

Category Popularity

0-100% (relative to Postmark and HaloITSM)
Email Marketing
100 100%
0% 0
ITSM
0 0%
100% 100
Email Delivery
100 100%
0% 0
IT Service Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Postmark and HaloITSM

Postmark Reviews

7 Best Transactional Email Services: Sendgrid vs. Mandrill & More
Postmark are the most expensive transactional email service (10x the cost of Amazon SES), so what do they do to justify the sky high pricing? Their focus seems to be on providing a high-end service using only the best hardware and software to keep your receive rates high, and your data secure. The impression I get with Postmark is that they’re one of the more transparent...

HaloITSM Reviews

We have no reviews of HaloITSM yet.
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Social recommendations and mentions

Based on our record, Postmark seems to be a lot more popular than HaloITSM. While we know about 50 links to Postmark, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Postmark mentions (50)

  • 7 Best Transactional Email Platforms in 2024 Compared 📬
    Postmark is a transactional email service based in Chicago, Illinois. Postmark was a bootstrapped company founded in 2009 by two co-founders. After years of running the company together, the founders decided to step away and sold Postmark to ActiveCampaign in May 2022. - Source: dev.to / 10 days ago
  • Ask HN: What do you recommend for SaaS broadcast emails?
    I use Postmark (https://postmarkapp.com/) for transactional emails OnlineOrNot has an email-only auth option, and it was the only provider I found that could actually deliver emails in a second or so (rather than minutes). - Source: Hacker News / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Postmark - 100 emails/month free, unlimited DMARC weekly digests. - Source: dev.to / 4 months ago
  • How do people send system messages to (human) clients these days?
    When building apps/websites I often need to send messages to the business owner / admin. The messages range from almost logging type messages such as - "Payment failed for Order 123, please manually process the transaction" to generic contact forms on a website: - "FirstName LastName sent a message with the following text: something something something" My knowledge is rather old and currently I just send email... - Source: Hacker News / 9 months ago
  • how I got customer onboarding right
    Sendgrid, Mailgun, or Postmark are great solutions if you have a need for transactional emails that are technical. I still prefer using Customer.io for this need. If you’re unsure what transactional emails are, check out this guide. Source: 9 months ago
View more

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

What are some alternatives?

When comparing Postmark and HaloITSM, you can also consider the following products

SendGrid - Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Mailjet - All-in-one email service provider that provides maximum insight and deliverability results for both marketing and transactional emails.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.