Software Alternatives, Accelerators & Startups

HaloITSM VS SendGrid

Compare HaloITSM VS SendGrid and see what are their differences

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

SendGrid logo SendGrid

Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

  • SendGrid Landing page
    Landing page //
    2023-07-28

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

SendGrid videos

SendGrid Review | Send 100k+ Emails Per Month | Pearl Lemon Reviews

More videos:

  • Review - Why use SendGrid instead of Mailchimp for your e-marketing? | Web Summit 2017
  • Review - Why Emails are sent to Spam! Even with Premium Services Like Amazon SES, Sendgrid, Gsuite, Mailgun

Category Popularity

0-100% (relative to HaloITSM and SendGrid)
ITSM
100 100%
0% 0
Email Marketing
0 0%
100% 100
IT Service Management
100 100%
0% 0
Email Marketing Platforms

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HaloITSM and SendGrid

HaloITSM Reviews

We have no reviews of HaloITSM yet.
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SendGrid Reviews

Amazon SES vs SendGrid – Who has High Email Delivery?
SendGrid: Though SendGrid claims their pricing policy to be flexible (which is true to a certain extent), it is much more costlier compared to Amazon SES. Under the free plan, the user can send 12,000 emails per month and store 2000 contacts for free which does even requires the usage of any credit card. Under the paid plan, SendGrid’s pricing plan is divided into three...
Source: easysendy.com
Cheap Email Marketing Services: 6 Great Budget Tools Compared
If you just want to give SendGrid a try, there’s a free plan that includes most of the primary features. However, this plan is a bit limited when it comes to the sending allowance of only 100 emails per day. The next tier pro plan is $19.95 per month, and that lets you send up to monthly 50,000 emails. On the far end of the spectrum there are also enterprise plans available...
Source: themeisle.com
11 Sendgrid Alternatives For Your Business Email
SendGrid, which started as an independent entity, and is now acquired by Twilio, offers a lot of functionalities when it comes to sending bulk emails, be it transactional or marketing ones. However, it is not without its flaws, mediocre customer service being one of them. Several viable SendGrid alternatives have emerged in recent years that can serve all your email needs,...
15 Mailchimp Alternatives for SaaS Companies
SendGrid offers a complete email service to companies, including email API to integrate email into your website or app and marketing campaigns. You can use it to send promotional emails, newsletters, password reset emails, and other customer communications.
Source: userlist.com
10 Top Mailgun Alternatives | Most Affordable Competitors 2019
SendGrid offers a Free Plan for sending up to 40,000 emails in month. Below, we’ve listed the pricing plans offered by SendGrid.
Source: www.formget.com

Social recommendations and mentions

Based on our record, SendGrid seems to be a lot more popular than HaloITSM. While we know about 106 links to SendGrid, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

SendGrid mentions (106)

  • Sending e-mails with Sendgrid
    To send e-mails in a production environment, use services like Sendgrid. - Source: dev.to / 2 months ago
  • How to send emails from your website using Twilio SendGrid
    Now we need to install React Hook Form because that is the package we are going to use for building our form. We also need to install the package for SendGrid. Cd into the sendgrid-contact-form folder and then run this command to install the packages:. - Source: dev.to / 3 months ago
  • Best email marketing platform for small business?
    We used Sendgrid , but recently moved to LeadGenFusion. Source: 6 months ago
  • How do I receive emails from users who want to contact me
    Formspark is a great service for this with a generous free tier. If you end up scaling up and need more and/or advanced transactional emails you may consider an email API like SendGrid, Amazon SES, or Waypoint. Source: 8 months ago
  • The 7 best transactional email services for developers in 2023
    SendGrid. An industry-leading email API with good deliverability and a comprehensive suite of analytics. - Source: dev.to / 8 months ago
View more

What are some alternatives?

When comparing HaloITSM and SendGrid, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.