Pointel DCCM
Genesys Cloud
DialogTech
CallScaler
BIN Codes Generate Credit Card
CallTrackingMetrics
Invoca
Scormify.io
AWS GovCloud
Accela
CivicPlus
GovPilot
ClearGov
Granicus
GovDelivery
Revize CMS
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
Pointel DCCM AWS GovCloudBased on our record, AWS GovCloud seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
They are referring to this https://aws.amazon.com/govcloud-us/?whats-new-ess.sort-by=item.additionalFields.postDateTime&whats-new-ess.sort-order=desc. - Source: Hacker News / about 1 year ago
In which cloud is your oftware hosted? If it's hosted in AWS, AWS has a specific govcloud. So possibly you could get an account on there, and host a version of your software on there, specifically for them. Source: over 1 year ago
Then you were incompetent in your role. Various cloud providers have environments that comply with a variety of government regulatory/compliance and security frameworks. Example: https://aws.amazon.com/govcloud-us/. Source: about 2 years ago
Yes, the US military uses AWS (https://aws.amazon.com/govcloud-us). Source: over 2 years ago
TLS 1.3 is available on NLBs in all commercial AWS Regions and AWS GovCloud (US) Regions. Please visit the NLB documentation to learn more. Source: over 2 years ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Accela - Accela provides government software that streamlines land, permitting, asset, licensing, legislative management, and resource management.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
CivicPlus - CivicPlus offers government website design and development services.
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
GovPilot - GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).