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Plesk VS LiveAgent

Compare Plesk VS LiveAgent and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Plesk logo Plesk

Plesk puts all the automation, security, and technical tools an IT professional needs in one simple and easy to use dashboard.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Plesk Landing page
    Landing page //
    2023-06-19
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Plesk features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Plesk videos

+ Add

cPanel vs Plesk Web Hosting Control Panels Compared

More videos:

  • Review - Website, WordPress, multiple Domains Hosting on DigitalOcean with the Plesk Control Panel
  • Review - Plesk Year in Review: 2018

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Plesk and LiveAgent)

Plesk

LiveAgent

Hosting
100 100%
Hosting
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Computing
100 100%
Cloud Computing
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Plesk and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Plesk and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Plesk and LiveAgent

Plesk Reviews

Explore Top VestaCP Alternative: Find the Perfect Control Panel for Your Hosting Needs
Webmin is a resilient web-based control panel, offering an array of meticulously designed tools to manage diverse functionalities within Linux-based servers. Primarily geared towards Unix-like systems, Webmin provides a notable substitute for Plesk. Through the ease of a web browser, users gain the ability to perform a multitude of tasks – ranging from user account setup to...
Source: cyberpanel.net
10 Best cPanel Alternatives and Competitors in 2022 and Beyond
Whether you are a hosting provider, developer, or an agency, Plesk is for you. With over 100 Plesk extensions, you can get your favorite tools at one-click.
Source: macpost.net
The Best cPanel Alternatives In 2021
Plesk can work with multiple websites and integrates well with WordPress or other CMS platforms. They also offer an extensive plugin library to enhance the feature set and customize the panel. It’s also worth noting that Plesk is owned by the same company that owns cPanel.
Source: blog.runcloud.io
Plesk and Other cPanel Alternatives in 2020
Plesk is one of the most popular cPanel alternative in 2020. Plesk is an all-in-one web hosting control panel that lets you set up new websites, new reseller accounts, email accounts, and automate your website management through a web-based interface.
Source: luxhosting.lu
10+ cPanel Alternatives (Free and Paid) With a Winner Solution
Plesk vs. cPanel has always been a popular debate topic on tech forums and fanboys have compared the features and GUI of both options. The real benefit you get while using Plesk is the support for both Docker and Git on Linux. In addition, Plesk supports both Linux and Windows environments.
Source: magenticians.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Plesk and LiveAgent, you can also consider the following products

cPanel - With its first-class support and rich feature set, cPanel & WHM has been the web hosting industry's most reliable, intuitive control panel since 1997.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Salesforce Platform - Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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