Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Harvest has significantly improved our workflow. Its reporting make project management a breeze.
A nice simple interface and plenty of rich features really make this application essential.
Has a lot of features when compared to it's competitors out there.
Based on our record, Harvest seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If that’s not enough, I’ve had good experience with http://getharvest.com (and accompanying tools from them). Source: about 1 year ago
Https://getharvest.com/ : time tracker for contract work. Source: about 1 year ago
I use getharvest.com to track hourly and convert them to invoice. The only thing I don't like is that I have to add the task in the web dashboard rather than entering directly in the desktop app. There is 'note' field, but it won't show up in the invoice detail, so it is useless for me. Source: about 1 year ago
I think for your business the best way to go is with a premade app for time logs and invoicing. My wife uses Harvest for her business: https://getharvest.com. Source: about 1 year ago
I use Harvestto invoice and track time. You can also use QuickBooks. Source: about 1 year ago
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Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.
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ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
TimeCamp - Simple and robust time tracking app to help you stay on the same page with your team while working from home.