Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Well first of all its easy to carry as its in my mobile device plus laptop. File sharing is not only secure but also easy to use. giving me all kind of access to google doc, google presentation, data and etc. working on big projects with big teams is being made easy by google drive.
Based on our record, Google Drive seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm running the latest beta of Ventura and the Google Drive sync app installed from google.com/drive. Source: over 1 year ago
Is Google Drive good for backing up files? Safety of personal Data loss is important, choosing Google Drive as means to Store files and folder is key to preventing loss of Data. Backup files to Google Drive are very useful for to managed personal files and making files easier to share with family and friends. How to use Google Drive for backup. Source: about 2 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Dropbox - Online Sync and File Sharing
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Mega - Secure File Storage and collaboration
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.