Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
It's much more convenient than GoogleDrive. I frequently use it to share my projects on freelance platforms. This is reliable cloud storage with many features
Based on our record, Dropbox seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Even better: upload an example Excel file to a file-sharing website (box.net/files, dropbox.com, onedrive.live.com, etc), and post a download link that does not require that we log in. Source: 7 months ago
Note that Dropbox automatically backs up all your files. So if you delete a file, you can recover it on dropbox.com, even 6 months later. Source: 11 months ago
Upload what is on that stick to a cloud based system that is not vulnerable to degradation of hardware, you can get a lot of storage for free on sites like dropbox.com, mega.nz, or icloud. You can also always make multiple backups. Source: 11 months ago
Did you try logging into dropbox.com and checking there? Often the files remain online even if they are removed locallY. You have to log in with the same account you deleted Locally. Source: 11 months ago
Dropbox: You absolutely NEED backups. Ideally, both physical and cloud backups, because if you only have one backup, you're not backed up. I can't even begin to tell you how many writers have lost days, weeks, or even entire novels worth of work because they failed to back up their work, then had their computer break or had some weird software snafu. Dropbox is my preferred cloud backup solution, because you can... Source: 11 months ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Google Drive - Access and sync your files anywhere
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Mega - Secure File Storage and collaboration
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.